Program Support Specialist II

Bridgeway; Galesburg (IL); On-site; USD 23,000 - 35,000; Full time

Job summary

Bridgeway in Galesburg, IL is seeking a Program Support Specialist II to provide administrative and program support to designated programs and back up other CBO staff. Responsibilities include coordinating payments, verifying insurance, collecting payments, preparing deposits, and supporting clinical program directors. Requires an Associate's Degree or 1 year of related experience; driving record must meet insurability standards.

Qualifications

• Associate's Degree and/or one-year related experience (secretarial, business, medical).
• Must have reliable transportation, valid driver's license, proof of insurance, and meet insurability standards.

Responsibilities

• Coordinate department efforts to educate consumers about financial liabilities and identify payment options.
• Contact third party payers to verify insurance eligibility.
• Efficiently and accurately collect consumer payments.
• Create control sheets for deposits and forward to billing office.
• Manage financial updates and the suspense billing report.
• Assist CBO staff by decreasing billing errors and increasing collections.
• Obtain signatures on dictated documentation and ensure accuracy.
• Provide backup support to other Program Support Specialists as needed.

Education

Associate's Degree

Job description

Job DetailsJob Location: Galesburg, IL 61401Position Type: Full TimeSalary Range: $17.00 - $25.50 HourlyJob Shift: First ShiftCome Join Bridgeway!

The Program Support Specialist II provides administrative and program support to specific identified programs and provide back up to other Central Business Office (CBO) staff. The CBO staff is responsible for all support and clerical functions in coordination with the Central Business Office policies and procedures.

To learn more about this position, please read the summarized list of duties below:

• Coordinate efforts within the department to determine and educate the consumers of his/her financial liabilities and work with consumers to identify payment alternatives. This includes current data entered with computer systems and tracking systems.
• Contact third party payers to verify insurance eligibility.
• Efficiently and accurately collect consumer payments.
• Create control sheets for deposit, accurately, and send to the billing office.
• Responsible for managing financial updates and the suspense billing report.
• Assist all CBO staff by decreasing billing errors and increasing collections.
• Receive and ensure all accuracy and process for necessary signatures on all dictated documentation.
• Work closely with directors of clinical programs to establish an efficient support system and provide back up for other Program Support Specialists whenever necessary.

Minimum requirements include an Associate's Degree and/or one-year related experience (secretarial, business, medical). Must have reliable transportation, valid driver's license, proof of insurance, and meet company insurability standards by having a good driving record. Employment with Bridgeway is conditional upon completion of all background checks.

Bridgeway is an Equal Opportunity Employer

It is the objective of Bridgeway to make Equal Employment Opportunity (EEO) a reality for all employees and qualified applicants without regard to sex, sexual orientation, gender identity, national origin, ancestry, age, race, religion, marital status, physical or mental disability or unfavorable discharge from military services and to prevent sexual harassment in employment.

Qualifications