Program Support Specialist I - Admin & Billing Coordinator

Bridgeway; Loves Park (IL); On-site; USD 32,000 - 46,000; Full time

Job summary

Bridgeway is seeking a Program Support Specialist I to perform administrative duties and support programs in coordination with the Central Business Office. Responsibilities include greeting clients, clerical tasks, and assisting with billing processes.

The role requires an Associate's degree or related experience, valid driver license, and reliable transportation. Bridgeway promotes equal opportunity employment and a safe, inclusive work environment.

Qualifications

• Associate's degree or 1 year related administrative/medical experience.
• Experience assisting consumers in a social service agency preferred.

Responsibilities

• Greet consumers/clients and direct them to appropriate places.
• Provide clerical support: answering the telephone, scheduling, scanning, faxing, mail, and data entry.
• Accept payments and provide written receipts.
• Ensure managed care/assistance program cases are coordinated with the clinical staff and the company for billing.
• Complete phone intakes and ensure all forms are completed.
• Complete private pay and third party liabilities; verify 3rd party coverage with assistance from central business office manager.
• Communicate with supervisors to determine appropriate services and assist with scheduling.

Skills

Clerical skills

Data entry

Customer service

Phone etiquette

Education

Associate's degree or 1 year related experience

Job description

Bridgeway is seeking a Program Support Specialist I to perform administrative duties and support programs in coordination with the Central Business Office. Responsibilities include greeting clients, clerical tasks, and assisting with billing processes.

The role requires an Associate's degree or related experience, valid driver license, and reliable transportation. Bridgeway promotes equal opportunity employment and a safe, inclusive work environment.