Program Support Specialist I

State of Colorado; Colorado; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

PERA retirement benefits

Medical and dental plans

11 paid holidays

Tuition reimbursement

Wellness program

Housing assistance (BV housing)

Job summary

State of Colorado's Buena Vista Correctional Complex seeks a Program Assistant I to organize work processes and provide professional support to the Warden and management team.

Based in BVCC/BVMC, the role emphasizes confidential information handling, customer service, and coordinating meetings and budget support. Applicants must have four years of clerical experience or related education/experience, and transcripts must be provided.

Qualifications

• Four (4) years of general clerical experience related to the work assigned to this position.
• Combination of related education and experience equal to four years; transcripts required.
• Strong customer service and communication skills are essential.
• Ability to organize work processes and manage confidential information.

Responsibilities

• Provide programmatic support on behalf of an executive or director.
• Serve as the primary liaison between the work unit staff, and internal/external stakeholders.
• Provide outstanding customer service to CDOC employees, outside agencies, and the public.
• Interpret, explain, and apply basic principles, rules, regulations, policies, guidelines.
• Organize and establish work processes to provide support to management.
• Analyze, evaluate, develop, and implement work processes for efficiency.
• Run reports, research raw data, and present clear information to executives.
• Prepare budget detail documents and estimate budget needs.
• Prepare executive presentations, reports, memos, letters, and other documents.
• Review records and monitor program performance.
• Update systems and ensure timely follow-up on issues.
• Adhere to state rules and office procedures; other duties as assigned.

Skills

Customer service

Written and oral communication

Self-directed

Analytical skills

Attention to detail

Multi-tasking

Confidentiality

Education

Bachelor's degree in Business/Criminal Justice related field

Four years of related work experience

Tools

Microsoft Office

Google Suite

Job description

State of Colorado's Buena Vista Correctional Complex seeks a Program Assistant I to organize work processes and provide professional support to the Warden and management team.

Based in BVCC/BVMC, the role emphasizes confidential information handling, customer service, and coordinating meetings and budget support. Applicants must have four years of clerical experience or related education/experience, and transcripts must be provided.