Program Support Specialist

E2 Optics, LLC; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Professional development

BICSI training facilities

Supportive and inclusive environment

Health, dental, vision insurance

Paid time off and holidays

Job summary

E2 Optics, LLC is seeking a Program Support Specialist to coordinate projects remotely across the US. You will oversee invoicing, procurement, and vendor management while ensuring contractual compliance and budget alignment.

The role emphasizes cross-functional collaboration and proactive issue resolution in a fast-paced tech environment. Ideal candidates bring written and verbal communication skills, strong organizational abilities, and experience with project management systems.

Qualifications

• Education: High school diploma or GED required.
• OSHA 10 within first 2 weeks in role.
• Experience in project coordination, administration, or program support preferred.
• Strong organizational and time management skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with project management and financial systems (NetSuite, Smartsheet, Lever, Paycom) preferred.
• Excellent communication and interpersonal skills to collaborate with teams, vendors, and subcontractors.
• Strong understanding of financial processes including invoicing, PO management, and budget tracking.

Responsibilities

• Independently manage project invoicing and budget compliance in alignment with contracts.
• Oversee procurement and provisioning of project assets with policy development and cost optimization.
• Develop and enforce procurement workflows aligned with budgets and timelines.
• Act as liaison with external vendors, handling onboarding and COI management.
• Support subcontractor onboarding with documentation standards and compliance.
• Resolve timecard exceptions and approve backups in the PM's absence.
• Coordinate and approve complex travel requests within budget and policy.
• Lead project meeting coordination and ensure accountability across teams.
• Draft and process change orders with impact analysis and approvals.
• Collaborate with HR and project leadership on staffing and onboarding strategies.
• Maintain customer bid templates and project documentation for audit readiness.
• Oversee equipment return and cost recovery through vendor negotiation and logistics.

Skills

Organizational skills

Time management

Attention to detail

Multitasking

Communication

Collaboration

Accountability

Adaptability

Problem solving

Education

High school diploma or GED

Tools

NetSuite

Smartsheet

Lever

Paycom

Job description

Step Into the Future with E2 Optics! as a Program Support Specialist!

Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow.

At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA - we believe in lifting each other up, mentoring with purpose, and celebrating every win.

If you are looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next.

Program Support Specialist Location

US-Remote

Category: Corporate Operations

Position Type: Full-Time

Location Type: Remote

What You'll Do

Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures

• Independently manage project invoicing and budget compliance, reviewing terms against contract requirements and resolving discrepancies with internal stakeholders and clients
• Oversee procurement and provisioning of project-critical assets (e.g., laptops, access badges, specialized equipment), including policy development, vendor selection, and cost optimization strategies
• Develop and enforce procurement workflows, ensuring alignment with project budgets, timelines, and legal requirements
• Act as the primary liaison with external vendors, handling onboarding, compliance reviews, COI management, and performance evaluations
• Support subcontractor onboarding by implementing and maintaining documentation standards and ensuring legal and contractual compliance
• Use independent discretion to resolve issues related to timecard exceptions, job code alignment, and field hour discrepancies, providing backup timecard approvals in the PM's absence
• Coordinate and approve complex travel requests, balancing business needs with budget constraints and policy requirements
• Lead coordination and documentation of project meetings, ensuring decisions are captured, deliverables assigned, and cross-functional accountability is maintained
• Assist in drafting and processing change orders, including impact analysis and approvals aligned with project scope and financial targets
• Collaborate with HR and project leadership to support staffing needs, including job requisition planning, onboarding strategy, and compliance reviews
• Maintain and standardize customer bid templates and project documentation systems to ensure audit readiness and alignment with client expectations.
• Oversee the return of project equipment, ensuring accountability and cost recovery through vendor negotiation and logistics coordination.
• Travel: The individual in this role should be able and willing to travel as required by E2 Optics.

What We Are Looking For

• Education: High school diploma or GED required
• OSHA 10 within first 2 weeks in role
• Experience in project coordination, administration, or program support preferred
• Strong organizational and time management skills with attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with project management and financial systems (e.g., NetSuite, Smartsheet, Lever, Paycom) preferred
• Excellent communication and interpersonal skills to collaborate effectively with internal teams, vendors, and subcontractors
• Strong understanding of financial processes including invoicing, purchase orders, and budget tracking
• Detail-Oriented: Ensures accuracy and compliance in all documentation and processes
• Problem Solver: Anticipates challenges and proactively identifies solutions
• Collaborative: Builds strong working relationships with cross-functional teams
• Accountable: Takes ownership of responsibilities and delivers tasks on time
• Adaptable: Responds effectively to changing priorities and project needs

What We Offer

• Competitive pay
• Opportunities for professional development and career growth
• BICSI training facilities
• A supportive and inclusive work environment
• Health, dental, and vision insurance
• Paid time off and holidays

Work Environment and Physical Demands

The standard work environment for this position is an indoors business office and construction environment. The noise level in the work environment is usually moderate. This role requires sitting, use of hands and arms, verbal communication, and occasional physical movement such as stooping or kneeling. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 40 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. Must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies) if required to do so. The employee may also be required to work in tight and confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

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