Program Support Specialist

Jobtailor; Roanoke (VA); On-site; USD 44,000 - 62,000; Full time

Job summary

Jobtailor seeks a Program Support Specialist to assist the Regional Director with coordinating regional programs and initiatives for the Appalachian Trail region. The role involves supporting trail operations, volunteer engagement, partnerships, and grant administration while maintaining records and ensuring clear communication among staff, volunteers, partners, and stakeholders.

The successful candidate will help coordinate Trail Crew projects, regional meetings, and other program activities,

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• One to three years of program coordination/administrative experience in nonprofit/government/conservation.
• Proficiency with Microsoft Office and data management.
• Strong attention to detail in reports, correspondence, and materials.
• Ability to communicate clearly with diverse stakeholders.
• Ability to exercise sound judgment and initiative within responsibilities.

Responsibilities

• Provides programmatic, operational, and administrative coordination for regional programs and initiatives.
• Coordinates trail operations, volunteer engagement, partnerships, grant administration, and regional operations; maintains records and supports communication among staff and stakeholders.
• Assists with Trail Crew projects, regional meetings/events, and other program initiatives.
• Administers grant programs including applications, awards, documentation, and financial reporting.

Skills

Program Coordination

Grant Administration

Report Preparation

Data Management

Stakeholder Communication

Attention to Detail

Initiative

Relationship Building

Clear Communication

Education

Bachelor’s degree in communications, business administration, nonprofit management, outdoor recreation, natural resource management, or related field

Tools

Microsoft Office Suite

Spreadsheets

Databases

Collaboration Platforms

Job description

The Program Support Specialist reports to the Regional Director and provides programmatic, operational, and administrative coordination and support for regional programs and initiatives.

• Supports trail operations, volunteer engagement, partnership activities, grant administration, and regional operations by coordinating activities, maintaining program information and records, tracking deadlines and requirements, and supporting effective communication among staff, volunteers, partners, and other stakeholders.
• Assists with the coordination and implementation of Trail Crew projects, volunteer activities, regional meetings and events, and other program initiatives.
• Administers established processes for multi-state Appalachian Trail license plate grant programs, including coordinating applications and awards, maintaining documentation, tracking program and compliance requirements, and supporting accurate financial reporting.

Requirements

• Bachelor’s degree in communications, business administration, nonprofit management, outdoor recreation, natural resource management, or a related field; or an equivalent combination of education and relevant experience.
• One to three years of experience providing program coordination, administrative, operational, or project support in a nonprofit, government, conservation, outdoor recreation, or related environment preferred.
• Proficiency with Microsoft Office Suite and experience using spreadsheets, databases, collaboration platforms, and other technology systems to maintain information, prepare reports, and support program operations.
• Strong attention to detail and demonstrated ability to prepare, review, proofread, and format reports, correspondence, presentations, and other program materials.
• Ability to accurately process information, follow established procedures, and communicate clearly with diverse stakeholders.
• Demonstrated ability to exercise sound judgment, take initiative within established responsibilities, identify and resolve routine operational issues, and seek guidance when appropriate.
• Ability to develop and maintain effective working relationships with diverse stakeholders, including staff, volunteers, community partners, nonprofit organizations, and local, state, and federal agency partners.

Core Competencies

Demonstrates strong program coordination and administrative support capabilities, with proficiency in Microsoft Office Suite and experience in grant administration and stakeholder communication. Ability to manage multiple tasks, maintain detailed records, and foster effective relationships in nonprofit or outdoor recreation environments.

Highest-signal resume keywords

• Program Coordination
• Grant Administration
• Microsoft Office Suite Proficiency
• Stakeholder Communication
• Attention to Detail

ATS Optimization Keywords

Hard Skills

• Program Coordination
• Grant Administration
• Report Preparation
• Data Management
• Operational Support

Soft Skills

• Attention to Detail
• Initiative
• Sound Judgment
• Relationship Building
• Clear Communication

Industry Keywords

• Nonprofit Management
• Outdoor Recreation
• Conservation
• Volunteer Engagement
• Program Compliance

Tools & Technologies

• Microsoft Office Suite
• Spreadsheets
• Databases
• Collaboration Platforms