Program Support Specialist

NMR Consulting; Huntsville (AL); Hybrid; USD 45,000 - 60,000; Full time

Job summary

NMR Consulting is seeking a Program Support Specialist to provide corporate operational support across office administration, hardware coordination, recruiting activities, and employee engagement. You will assist leadership, contracts, and vendors while maintaining confidential records and delivering service-oriented support.

The role features a hybrid schedule (3–4 days in the office) with occasional off-site events; you will manage schedules, onboarding materials, equipment logistics, and

Qualifications

• Bachelor's degree preferred; relevant experience may be considered in place of education.
• Strong organizational, time-management, recordkeeping, problem-solving, written and verbal communication skills, with a professional and service-oriented approach.
• Proficiency with Microsoft 365, including Outlook, Word, Excel, and Teams, and the discretion to handle sensitive company, employee, contract, and security information.
• Ability to work independently and collaboratively with employees, leadership, government representatives, contract personnel, vendors, and service providers.
• Hybrid schedule requiring 3-4 days in the office, extended periods performing general office duties, and attendance at off-site job fairs, recruiting events, and company functions as needed.
• Ability to lift, carry, and move office supplies, onboarding materials, computer equipment, and merchandise as needed.

Responsibilities

• Provide corporate office and administrative support including calls, scheduling, supplies, inventory, and general program support.
• Coordinate hardware and equipment management, including onboarding, reconfigurations, and warranty processes.
• Assist with recruiting events, onboarding materials, and employee engagement activities.
• Maintain accurate records and documentation for office, security, merchandise, hardware, and personnel support responsibilities.
• Communicate effectively with employees, leadership, government representatives, contract personnel, vendors, and service providers.

Skills

Organizational skills

Time management

Recordkeeping

Problem solving

Written communication

Verbal communication

Customer service orientation

Education

Bachelor's degree preferred

Tools

Microsoft 365

Outlook

Word

Excel

Teams

Job description

Job Summary

NMR Consulting is seeking a Program Support Specialist to provide corporate operational support. This position supports employees, leadership, contracts, recruiting activities, office operations, equipment coordination, and employee engagement.

Primary Responsibilities

Corporate Office and Administrative Support

• Answer, screen, and direct incoming corporate calls and provide professional assistance to callers and visitors.
• Manage and maintain corporate hot-desk and conference-room schedules.
• Monitor and replenish office supplies to keep the corporate office organized, stocked, and ready for daily operations.
• Manage and maintain inventory for company apparel, promotional items, and branded merchandise.
• Provide general administrative and program support to employees, leadership, and contract teams.

Hardware and Technology Coordination

• Maintain accurate hardware inventory records for equipment in stock, assigned to employees, returned, or awaiting service.
• Coordinate the distribution, return, storage, and tracking of laptops and other company-issued equipment.
• Work with the company’s managed service provider to coordinate laptop reconfigurations, new-user setups, equipment replacements, and warranty claims.
• Prepare equipment for employee onboarding and ensure returned equipment is documented and processed appropriately.
• Escalate technical and equipment-related issues to the appropriate internal contact or managed service provider.

Recruiting and Employee Engagement

• Attend job fairs, recruiting events, and community events as an NMR representative.
• Assist with event preparation, promotional materials, giveaways, and follow-up activities.
• Coordinate onboarding boxes and ensure materials are prepared and distributed to new employees.
• Support employee appreciation initiatives, company morale events, and other employee engagement activities.
• Assist with planning, preparing, and executing corporate events and special initiatives.

General Responsibilities

• Maintain accurate records and documentation for assigned office, security, merchandise, hardware, and employee-support responsibilities.
• Communicate effectively with employees, leadership, government representatives, contract personnel, vendors, and service providers.
• Manage multiple responsibilities and changing priorities while maintaining confidentiality and attention to detail.
• Perform other duties as assigned.

Job Requirements

• Bachelor's degree preferred; relevant experience may be considered in place of education.
• Strong organizational, time-management, recordkeeping, problem-solving, written communication, and verbal communication skills, with a professional and service-oriented approach.
• Proficiency with Microsoft 365, including Outlook, Word, Excel, and Teams, and the discretion to handle sensitive company, employee, contract, and security information.
• Ability to work independently and collaboratively with employees, leadership, government representatives, contract personnel, vendors, and service providers.
• Hybrid schedule requiring 3-4 days in the office, extended periods performing general office duties, and attendance at off-site job fairs, recruiting events, and company functions as needed.
• Ability to lift, carry, and move office supplies, onboarding materials, computer equipment, and merchandise as needed.