Program Support Specialist

University of Missouri, St. Louis; Clayton (MO); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental plan

Vision plan

Retirement plan

Paid time off

Disability insurance

Parental leave

Educational discounts

Job summary

University of Missouri St. Louis (UMSL) seeks a Program/Project Support Coordinator I to coordinate the Charter School Office functions and support school evaluation, reporting, and compliance efforts.

The role involves scheduling, data handling, and collaboration with the Assistant Director to ensure timely execution of tasks. Responsibilities include maintaining the CSO website, processing documents, and supporting field visits and contractor arrangements, all while ensuring quality and timely

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 1 year of experience in program/project support or related field.
• Ability to work on-site in St. Louis, MO.
• Knowledge of and experience with educational program assessment and evaluation processes is preferred.
• Experience submitting Core Data and reporting with DESE is a plus.

Responsibilities

• Coordinate support functions for the UMSL Charter School Office to meet priorities.
• Manage administrative tasks including scheduling, procurement, and submissions.
• Prepare and review documentation for compliance with federal and state laws.
• Support data collection and reporting for school monitoring and renewal recommendations.
• Schedule meetings and respond to emails for the Executive Director.
• Maintain CSO website and meeting notes.
• Coordinate meetings and interviews for the APD and prepare materials.
• Order office supplies; manage contractor contracts.

Skills

Organizational skills

Analytical skills

Communication

Learning laws

Microsoft 365

Attention to detail

Problem solving

Independence

Education

Bachelor's degree or equivalent

Tools

Microsoft 365

Zoom

Adobe

Job description

Hiring Department

Dean College of Education

Job Description

The University of Missouri St. Louis (UMSL) is the universitysponsor for five charter schools (our portfolio) in St. Louis. Ourschools serve more than 2,500 students in St. Louis. UMSLestablished the Charter School Office (UMSL CSO) in 2012 toincrease the quality of the schools in UMSL’s portfolio. The UMSLCSO does not operate the schools it sponsors; our mission is to improve access to quality public education in Missouri byevaluating, providing oversight, and supporting successful publiccharter schools.

Essential Functions

The Program Support Specialist coordinates support functions for the UMSL Charter School Office to ensure that goals and objectives are accomplished in accordance with established priorities, timelimitations, or other specifications. This person manages theadministrative tasks of the UMSL Charter School Office (CSO) and supports the ongoing monitoring and evaluation of each of ourschools. This person carries out projects and tasks related to theoperation of the UMSL CSO, including scheduling, procurement, scholarship submissions, and setting up and evaluating designatedschool submissions. This person will collaborate primarily with theAssistant Director to support all systems related to thecompliance, support and evaluation of the schools and the operationof the UMSL CSO.

This position requires the ability to gather, organize, analyze,and produce a high volume of information in a timely and accessiblemanner, effectively communicate, manage scheduling andadministrative tasks, and respond to requests from stakeholders. This position also requires a commitment to improving studentoutcomes and school practices, and high-quality charter schooloversight.

This position is located at UMSL Grand Center 3651 Olive Street,St. Louis MO.

Specific Duties

• Compiles, evaluates, and/or reports on assigned Required DocumentSubmissions or other relevant data for compliance with federal and laws, the Charter School Contract, and guidance from the AssistantProgram Director (APD).
• Collects data on school enrollments, student characteristics, andacademic outcomes for use by the UMSL CSO and sponsored schools tosupport public reporting, school monitoring, and renewalrecommendations;
• Submits invoices, travel expenses, reimbursements, mini-grants,tuition reimbursements, conference registrations, etc. to theappropriate UMSL business personnel, and maintains all records ofthese transactions;
• Schedules meetings for the Executive Director (ED), whenrequested;
• Responds to emails for the Executive Director (ED), whenrequested;
• Updates the UMSL CSO website, as needed;
• Maintains notes from attended meetings or other onsiteexperiences that align with the Annual Review process;
• Coordinates meetings and interviews designed by the APD: mayinclude invitations, arrangement of locations, refreshments,parking, preparation of written and electronic materials,preparation of minutes, and other administrative duties;
• Creates and submits contractors’ contracts and scopes of work tothe appropriate UMSL business personnel;
• Orders standard office supplies and other general officeduties;
• Maintains the system for collection of Required Documents;
• Pulls public documents into the Required Document Submissionsystem (board docs, ASBR, audit, etc.);
• Responds to requests for employment verification and studentrecords for closed schools; and
• Provides support to schools as they complete the RequiredDocument Submission process, mini-grants, and tuitionreimbursements.

Required Knowledge, Skills, and Abilities

• Can evaluate documents and data for compliance to establishedcriteria;
• Can utilize different websites to retrieve necessary data anddocuments;
• Can provide feedback on compliance;
• Can establish and maintain effective working relationships withsponsored schools’ staff and board members, UMSL CSO staff andconsultants, and UMSL faculty and staff;
• Uses judgment and persistence to identify, troubleshoot andresolve day-to-day technical and/or operational problems;
• Able to learn federal and state laws governing public schools ingeneral and charter schools in particular;
• Has strong organizational, communication, and analyticalskills;
• Has the ability to write and present ideas clearly to a varietyof audiences;
• Has the ability to manage numerous projects of varyingpriority;
• Has a system for follow-through to ensure task completion;
• Has the ability to problem-solve and work with others;
• Has experience exercising independence in the performance ofassigned responsibilities within established guidelines;
• Coordinates resources and sets daily priorities to meetoperational objectives and offset competing priorities; and
• Competent in Microsoft 365, Zoom, and Adobe, and is able to learnnew platforms.

Physical Requirements

Must be able to lift 25 pounds.

Required Travel

This position is an on-site position at theUMSL CSO, with some in-the-field at the sponsored schools. Thisrequires minimal travel in the St. Louis, MO area where charterschools are located, to participate in board meetings and schoolevaluation visits if needed. No more than 2 days/month onaverage.

Shift

8:30am - 5pm, Monday thru Friday

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education andexperience and 1 year of experience from which comparable knowledgeand skills can be acquired is necessary

Preferred Qualifications

• Knowledge of and experience in educational program assessment andevaluation processes;
• General knowledge of charter schools, public school choice,school reform programs, theories, and practices;
• Experience in maintaining charter school compliance with stateand federal regulations;
• Knowledge of the Missouri Department of Elementary and SecondaryEducation (DESE) and its reporting systems;
• Experience submitting Core Data and required online plans andreporting associated with DESE; and
• Project management skills.

Anticipated Hiring Range

$19.25 - $27.40

Grade: GGS-008

University Title: PROGRAM/PROJECT SUPPORT COORDINATOR I

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Sponsorship Information

Employment visa sponsorship is not available for thisposition.

Benefit Eligibility

This position is eligible for University benefits. As part of yourtotal compensation, the University offers a comprehensive benefitspackage, including medical, dental and vision plans, retirement,paid time off, short- and long-term disability, paid parentalleave, paid caregiver leave, and educational fee discounts for allfour UM System campuses. For additional information on Universitybenefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please email the Office of HumanResources at [e-mail].