Program Support Specialist

Defense Human Resources Activity

Alexandria (VA)

Remote

USD 71,000 - 133,000

Full time

2 days ago

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Benefits offered by this job

Telework eligibility

Secret clearance

Job summary

Defense Human Resources Activity in Alexandria, VA, is seeking a Program Support Specialist (GS-0301-9/11) to provide administrative and program support, manage records, assist onboarding, and coordinate contracts and invoices.

The role includes verifying invoices, supporting COR duties, and presenting status updates to leadership, with telework eligibility and a Secret clearance requirement.

Qualifications

Duties include organizing digital files and program records per agency guidelines.
Tracks operational and personnel data in databases or tracking sheets.
Responds to routine inquiries and routes requests to staff.

Responsibilities

Organize digital files and program records.
Track data in standardized databases; flag missing information.
Serve as customer service liaison and route requests to staff.
Coordinate onboarding logistics for incoming personnel including accounts.

Skills

Administrative support

Customer service

Onboarding

Records management

Data tracking

Education

Graduate education

Tools

Databases

Job description

Hiring Agency: Defense Human Resources Activity

This position is part of the Defense Human Resources Activity. The incumbent will serve as a Program Support Specialist for DPAC responsible for executing administrative policies and procedures.

Key Responsibilities

As a Program Support Specialist at the GS-0301-9/11 some of your typical work assignments may include: GS-09: Duties Performs daily administrative and program support tasks, including organizing digital files and program records in accordance with established agency guidelines. Tracks operational and personnel data in standardized databases or tracking sheets, identifying and flagging missing information for higher-level review.

Serves as a customer service and information liaison for the office, answering routine inquiries, assisting visitors, and routing incoming administrative and operational requests to the appropriate staff members. Coordinates initial onboarding logistics for incoming personnel, to include account requests and logistical access.

Reviews basic contract documents, monthly invoices, and Government Purchase Card (GPC) transactions for accuracy, highlighting discrepancies for higher-level review. GS-11: Duties Serves as a Contracting Officer's Representative (COR) or alternate COR, independently monitoring contractor performance against the Quality Assurance Surveillance Plan (QASP), reviewing deliverables, and certifying invoices.

Supports the records management program by conducting routine audits, maintaining file plans, and adhering to proper lifecycle disposition procedures. Coordinates multi-divisional data calls by designing standardized response templates, tracking submissions, and consolidating quantitative and qualitative data for senior leadership review.

Reviews and processes various administrative and operational requests, ensuring strict compliance with regulations and internal DoW financial guidelines. Provides independent administrative and operational support for assigned programs, managing project milestones, tracking administrative actions, and presenting regular status updates to leadership.

Requirements & Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. All materials must be submitted by the closing date of the announcement. GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis.

If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study. Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S.

accredited college or university has given full credit for the foreign courses. Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made.

A photocopy of your degree/diploma is not acceptable. When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities. For further information, visit: Foreign Education

Which agency is hiring for this position?

This position is with Defense Human Resources Activity, Department of Defense.

What is the salary for this position?

The posted pay range is $70623 - $133142/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Secret security clearance.

What is the application deadline?

Applications close on 2026-10-22.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.