Program Support Manager

Koniag Information Security Services, LLC; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401K with company matching

Paid holidays

Three weeks paid time off

Job summary

Koniag Information Security Services, LLC is seeking a Program Support Manager based in Washington, DC. This role is crucial for ensuring excellent contract performance at the assigned location. The Program Support Manager will oversee operations and manage personnel effectively.

The ideal candidate must possess a Bachelor's degree and have extensive experience in personnel management and operations oversight. The role offers competitive compensation along with comprehensive benefits, including health insurance and paid time off.

Qualifications

• Ability to prepare management and technical reports for internal and external use.
• Must possess excellent oral and written communication skills.
• At least eight years of progressive management experience.

Responsibilities

• Oversee all operations and ensure excellent performance.
• Conduct daily reporting and manage Contractor personnel assignments.
• Ensure all Contractors adhere to internal controls and standards.

Skills

Personnel management

Oral and written communication skills

MS Office applications proficiency

Organizational skills

Regulatory interpretation

Education

Bachelor’s Degree

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Posted Tuesday, February 24, 2026 at 5:00 AM

Kadiak, LLC a Koniag Government Services company, is seeking a Program Support Manager with a Secret Security clearance to support KAD and our government customer at Washington, DC. This position is for a Future New Business Opportunity.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Program Support Manager personnel to join our team. The Program Support Manager (PSM) is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ensuring that performance requirements are upheld during contract performance. The PSM shall liaise with client staff and have full authority to act on behalf of the Company within the scope of operations at the location, including personnel management and hire/fire authority.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

• Oversee all operations at the assigned location and ensure excellent performance that meets all requirements and standards
• Responsible for Daily Reporting and with input from the Government Management staff, the PSM assigns Contractor personnel to specific work areas in order to accommodate fluctuating workloads
• Ensures that each Contractor employee signs an acknowledgement of the Passport Internal Controls and a Standards of Conduct within 1-day after employment and ensures Contractors adhere to internal controls, the Privacy Act, and personally identifiable information (PII) standards
• Hire and manage a technically proficient and professionally capable staff throughout the life of the contract
• Provide timely deliverables and performance related data to the Government in order to allow adequate monitoring, oversight, and performance measurement of support services
• Conduct continuous improvement activities to realize improved service delivery capabilities and performance
• Promote innovation, efficiency, and effectiveness
• Resolve problems with minimal disruption to the activities being performed under the contract.
• Respond rapidly to additional operational support requests and provide the appropriate levels of qualified staff
• Participate in conference calls and digital video conferences with CLIENT and other U.S. Government agencies
• May be requested to provide formal and informal briefings to visitors or at off-site conferences
• Support USG in ongoing studies and evaluations
• Ensure satisfactory conformance with contract provisions and performance metrics

Requirements:

• Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use
• Knowledge and expertise in personnel management
• Excellent oral and written communication skills
• Advanced understanding of MS office applications (Excel, Word, Outlook, and PowerPoint)
• Ability to prioritize workload for large teams and possess excellent organizational skills
• Ability to interpret and apply regulatory material
• Capable of performing duties of any Team Leader
• Must be bonded if performing cashier closeout functions

Education:

• Bachelor’s Degree

Work Experience, Knowledge, Skills & Abilities:

• PMP certification (preferred)
• Eight (8) years of progressive management experience in a production or office environment
• Four (4) years managing a team the size and scope of the Headquarter personnel assigned
• Four (4) years managing seasonal/temporary work force
• Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

Equal Opportunity Employer/Veterans/Disabled.Shareholder Preference in accordance with Public Law 88-352