Team Leader

Koniag Information Security Services, LLC; Washington (District of Columbia); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company matching

Flexible spending accounts

Paid holidays

Three weeks paid time off

Job summary

Koniag Information Security Services, LLC is looking for a Team Leader with a Secret Security Clearance to support government customers in Washington, DC. This position offers extensive benefits including health, dental, and vision insurance, a 401(k) with matching, and paid time off.

The role entails planning and directing daily activities, ensuring compliance with internal controls, and training support staff. Candidates must have strong communication skills, leadership experience, and a Bachelor’s Degree or equivalent experience.

Qualifications

• 6 years of general office experience required.
• 4 years of experience using office software.
• Demonstrated leadership and management abilities.

Responsibilities

• Plan, direct, and coordinate daily activities.
• Provide operational feedback and reporting.
• Monitor workload and contractor performance.
• Train contract personnel and improve processes.

Skills

Oral and written communication skills

Organizational skills

Customer service

Analytical skills

Education

Bachelor’s Degree or 4 years of relevant experience

Tools

MS Word

MS PowerPoint

MS Excel

MS SharePoint

MS Outlook

Job description

Posted Tuesday, February 24, 2026 at 5:00 AM

Kadiak, LLC (a Koniag Government Services company) is seeking a Team Leader with a Secret Security clearance to support KAD and our government customer in Washington, DC. This position is for a Future New Business Opportunity.

We offer competitive compensation and an extraordinary benefits package including health, dental, and vision insurance; 401(k) with company matching; flexible spending accounts; paid holidays; three weeks paid time off; and more.

Responsibilities

• Plan, direct, and coordinate the daily activities of mail open, cashier, image capture, image review, data entry, quality control, and PRISM.
• Plan and follow established procedures and methods to meet changing processing requirements.
• Provide regular operational feedback, management meetings, status updates, attendance reporting, training records, and other production activity reporting.
• Notify the DPSM of any problems or issues with staff adherence to procedures, any internal controls violations.
• Monitor workload and make recommendations to the Government on how to divide work among support staff.
• Monitor contractor personnel performance and ensure that work is performed in accordance with performance standards, established procedures, and internal controls.
• Assist with prioritizing workload.
• Assist in training contract personnel in their duties and tasks, helping to constantly improve the training process/procedure.
• Make recommendations to the Government to improve processes and assist with problem solving and continuous improvement.
• Maintain flexibility to meet organizational production and service goals, as required by the workload, and per the direction of the Government.
• In the event that the DPSM is absent for any reason, for a period no longer than two weeks, a Team Leader may serve as Acting DPSM.

Requirements

• Good oral and written communication skills.
• Ability to prioritize workload for small teams and possess good organizational skills.
• Ability to effectively and politely interface with the public and provide excellent customer service.
• Ability to analyze, interpret, and apply regulatory material and internal controls.

Education

• Bachelor’s Degree or 4 years of experience in managing teams.

Work Experience, Knowledge, Skills & Abilities

• Six (6) years of general office experience.
• Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS PowerPoint, MS Excel, MS SharePoint, and MS Outlook.
• Demonstrated customer service experience.
• Demonstrated ability to lead, manage, assign, delegate, prioritize, and organize workflow duties of a team.

Equal Employment Opportunity Statement

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.