Program Support Coordinator

Tanaq Management Services LLC; Frederick (MD); Hybrid; USD 75,000 - 100,000; Full time

Benefits offered by this job

Healthcare benefits

Life Insurance

Long-term Disability

401(k)

FSA

Education Reimbursement

PTO & Holidays

EAP

Job summary

Tanaq Management Services LLC seeks a Program Support Coordinator to support the BRAES program for DHA and CDMRP. This hybrid US-based role involves coordinating administrative operations, tracking applications, and ensuring compliance with government requirements.

The position requires 5+ years in program coordination, strong Microsoft Office skills, and US citizenship with the ability to obtain/NACI clearance.

Qualifications

• At least five years of full-time experience in program/project coordination, research administration, government contracting support, or related administrative operations.
• Advanced proficiency with Microsoft Office 365 applications, with demonstrated ability to support scheduling, document control, tracking, and status reporting.
• Excellent written and verbal communication, organizational, and problem-solving skills, with the ability to coordinate multiple priorities and communicate effectively with varied stakeholders.
• Must be a United States citizen, per contract requirement.
• Must be able to obtain and maintain a favorable T1 security investigation and a favorably adjudicated National Agency Check with Inquiries (NACI) clearance.

Responsibilities

• Oversee daily eBRAP operational activities, including program setup and administrative and operational activities supporting application receipt and data processing.
• Review pre-applications and full applications against applicable FOA requirements.
• Maintain program schedules, calendars, action-item logs, and document repositories, and support meeting preparation, minutes, reviewer logistics, and training coordination.
• Serve as the primary point of contact for program-support communications and administrative support among Government points of contact, scientific review teams, and subcontractors.
• Coordinate with the Help Desk Manager to oversee quality assurance of help desk processes and responses.
• Maintain accurate documentation in accordance with quality, confidentiality, and information-security requirements.
• Escalate scheduling, staffing, and deliverable risks to program leadership.
• Prepare status reports, analyze operational trends, identify areas for improvement and efficiency, and support approved process improvements.
• Ensure activities comply with Government requirements, schedules, policies, and approved procedures.

Skills

Communication skills

Organizational skills

Problem-solving

Multitasking

US citizenship

Education

Bachelor's degree preferred

Tools

Microsoft Office 365

Job description

Description

Overview

Tanaq Management Services (TMS) delivers professional, scientific, technical, and information technology solutions to federal agencies. TMS is a subsidiary of St. George Tanaq Corporation, an Alaska Native Corporation committed to serving federal customers and supporting the Tanaq native community and shareholders.

About the Role

We are seeking a Program Support Coordinator to support a Biomedical Research Application Evaluation and Support (BRAES) proposed contract serving the Defense Health Agency (DHA) and Congressionally Directed Medical Research Programs (CDMRP). The Program Support Coordinator will provide administrative and operational coordination across assigned BRAES program activities.

This is a hybrid remote position based in the U.S., preferably in Maryland. Occasional travel and onsite work at the client site in Fort Detrick, Maryland, may be required. This is a full-time position contingent upon contract award and funded work authorization.

Responsibilities

• Oversee daily eBRAP operational activities, including program setup and administrative and operational activities supporting application receipt and data processing.
• Review pre-applications and full applications against applicable FOA requirements.
• Maintain program schedules, calendars, action-item logs, and document repositories, and support meeting preparation, minutes, reviewer logistics, and training coordination.
• Serve as the primary point of contact for program-support communications and administrative support among Government points of contact, scientific review teams, and subcontractors.
• Coordinate with the Help Desk Manager to oversee quality assurance of help desk processes and responses.
• Maintain accurate documentation in accordance with quality, confidentiality, and information-security requirements.
• Escalate scheduling, staffing, and deliverable risks to program leadership.
• Prepare status reports, analyze operational trends, identify areas for improvement and efficiency, and support approved process improvements.
• Ensure activities comply with Government requirements, schedules, policies, and approved procedures.

Required Experience and Skills

• At least five years of full-time experience in program/project coordination, research administration, government contracting support, or related administrative operations.
• Advanced proficiency with Microsoft Office 365 applications, with demonstrated ability to support scheduling, document control, tracking, and status reporting.
• Excellent written and verbal communication, organizational, and problem-solving skills, with the ability to coordinate multiple priorities and communicate effectively with varied stakeholders.
• Must be a United States citizen, per contract requirement.
• Must be able to obtain and maintain a favorable T1 security investigation and a favorably adjudicated National Agency Check with Inquiries (NACI) clearance.

Preferred Qualifications

• Prior experience supporting DoD, DHA, CDMRP, or comparable federal administrative or research programs.
• Experience supporting scientific peer review, federal health programs, or biomedical research programs.
• Experience handling sensitive Government information, including Controlled Unclassified Information (CUI).

Education and Training

• Bachelor's degree in business administration, public administration, program or project management, health administration, science administration, or a related field preferred. An equivalent combination of education and directly relevant experience may be considered.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• May occasionally need to lift up to 25 pounds.
• Must be able to travel and work onsite at Fort Detrick, Maryland, or other designated client locations as required.

Pay Range

The projected annual salary range for this position is $75,000–$100,000 USD. Please note that the salary information listed is a good‑faith estimate for this position and a general guideline only. Multiple factors are considered in determining final pay for a position, including, but not limited to, the candidate’s relevant work experience, skills, education, certifications, and competencies that align with the specified role, geographic location, as well as business considerations and contract provisions regarding labor categories that are specific to the position.

Benefits Information

Benefits offered may vary depending on the nature of your employment with Tanaq. Full‑time US‑based employees gain access to healthcare benefits (Medical, Dental, Vision), Basic Life Insurance, Short‑Term Disability, Long‑Term Disability, 401(k), Flexible Spending Account, EAP, Education Reimbursement, Paid Time Off and Holidays.

Who We Are

Tanaq Management Services is a public health contractor and certified 8(a) business owned by St. George Tanaq Corporation, an Alaska Native Corporation. We combine science, technology, communication, and program expertise to develop responsive solutions for our customers and stakeholders.

Our Commitment to Non-Discrimination

Tanaq is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, protected Veteran status, or any other status protected by applicable federal, state, or local law. Tanaq complies with the Drug‑Free Workplace Act of 1988 and E‑Verify.

If you have a disability and need assistance completing any part of the application process, email [e-mail] to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about application status.

Notice on Candidate AI Usage

Tanaq is committed to a fair and competitive interview process based on each candidate’s experience, skills, and education. To protect the integrity of the process, candidates may not use artificial intelligence tools to generate or assist with responses during phone, in‑person, or virtual interviews. Candidates who require a reasonable accommodation involving AI must contact [e-mail] before the interview.