Program Support Asst (OA)

Veterans Health Administration; East Orange (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

The Veterans Health Administration is seeking a Program Support Assistant for Ambulatory Care Service in New Jersey. The role supports Primary Care, Dermatology, Integrative Medicine, and other services, handling data, records, and front-desk tasks within 2 medical centers and 9 CBOCs.

Qualifications include at least one year of specialized administrative experience, typing at 40 words per minute, and the ability to process documents, answer phones, and maintain office files using standard

Qualifications

• One (1) full year of specialized administrative experience.
• Typing at least 40 words per minute is required.
• Experience handling data, documents, and office records.
• Ability to operate standard software such as word processing, spreadsheets, email, calendars, databases.

Responsibilities

• Provide administrative support for Ambulatory Care services.
• Collect, compile, and track data and information.
• Process documents and reports and maintain office records.
• Answer telephones and provide information to visitors.

Skills

Administrative support

Data collection

Document processing

Telephone answering

Office filing

Customer service

Tools

Word processing

Spreadsheet

Email

Calendar

Database

Job description

The Program Support Assistant for Ambulatory Care Service includes, Primary Care, Dermatology, Integrative Medicine, Integrative Pain Management, Health Promotion Disease Prevention, Virtual Health, PACT Call Centers, Center for Health and Wellness, Compensation and Pension, and Employee and Occupational Health, VANJ Ambulatory Care Service has over 330 staff members and provides administrative and clinical services at 2 medical centers and 9 CBOCs.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/10/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute. AND, In order to qualify for this position at the GS-6 level, you must meet one of the following: Experience: One (1) full year of specialized experience that equipped you with the knowledge, skills, and abilities to successfully perform the duties the Program Support Assistant at the full performance level (GS-6), and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-5) in the Federal service. Specialized experience is experience where you were responsible for providing administrative support; collecting, compiling and tracking data and information; processing documents and reports; establishing, updating and maintaining office files and records; performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; answering telephones, referring visitors, and providing information. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.