Program Support Associate I — Customer Operations

Mwiah; Orange, Northern (CA, KY); Hybrid; USD 59,788,000 - 93,649,000; Full time

Job summary

AmerisourceBergen is seeking a Program Support Representative I in Orange, CA to support the Elevate Provider Network Management Team. You will handle customer inquiries, maintain the network database, and craft communications for managed care programs.

The role emphasizes teamwork, problem-solving, and strong written/verbal communication in a fast-paced environment in an on-site/hybrid setting.

Qualifications

• High School Diploma or GED required.
• 2+ years in customer operations or related field.
• Experience with MS Office and data entry.

Responsibilities

• Provide primary telephone, email and fax support for customers and internal teams.
• Manage and update the network database and distribute materials.
• Troubleshoot website issues and assist with pharmacy-related inquiries.

Skills

Customer service

Troubleshooting

Organization

Verbal and written communication

Decision-making

Problem-solving

Education

High School Diploma/GED

Tools

Microsoft Excel

Microsoft Outlook

Access

Word

PowerPoint

Job description

AmerisourceBergen is seeking a Program Support Representative I in Orange, CA to support the Elevate Provider Network Management Team. You will handle customer inquiries, maintain the network database, and craft communications for managed care programs.

The role emphasizes teamwork, problem-solving, and strong written/verbal communication in a fast-paced environment in an on-site/hybrid setting.