Program Support Assistant

US-Department-of-Veterans-Affair; Long Beach (CA); On-site; USD 55,000 - 65,000; Full time

Job summary

US Department of Veterans Affairs Long Beach Healthcare System is seeking a Program Support Assistant to provide program support and administrative assistance to the Community Care Program. The role involves handling office administration tasks and coordinating with clinical and administrative staff to ensure accessible, quality care for Veterans.

The position requires experience in applying administrative and fiscal procedures, maintaining program data, and using automated databases and

Qualifications

• Specialized Experience: GS-06 requires one year of administrative experience comparable to the next lower grade.
• Specialized Experience: GS-07 requires one year of experience at least equal to GS-06, including analytical and data-maintenance tasks.

Responsibilities

• Provide program support and administrative assistance within a healthcare program environment.
• Coordinate actions with internal and external stakeholders to ensure timely processing of authorizations, payments, referrals, or related actions.

Skills

Administrative support

Data collection

Office automation

Stakeholder communication

Tools

Automated databases

Healthcare information systems

Job description

This Program Support Assistant position, located in Care in the Community Service (CCS) at the VA Long Beach Healthcare System. Incumbent provides program support and assistance to the Community Care Program, on practical and technical aspects of office administration and other administrative support services. The incumbent is part of a team of clinical and administrative staff working to coordinate accessible, quality care for all Veterans.

Welcome to VA Long Beach

Tibor Rubin - History

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/13/2026.

You may qualify based on your experience as described below:

• Specialized Experience: GS-06: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Demonstrates the ability to apply administrative and fiscal procedures; collect, track, and maintain program data; assist with processing authorizations, payments, referrals, or similar administrative actions; utilize automated databases, electronic records systems, and office automation software; coordinate actions with internal and external stakeholders; apply established policies, regulations, and procedures to assigned work; prepare reports, correspondence, and other administrative documents; and provide administrative support in a healthcare, customer service, or program environment while exercising sound judgment in completing assignments and resolving routine issues under general supervision. Based on the Statement of Differences, the GS-06 serves as a developmental level where technical knowledge and skills are gained through training and experience in preparation for independent performance at the GS-07 level.
• Specialized Experience: GS-07: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: applying administrative and fiscal procedures; collecting, analyzing, and maintaining program data; processing authorizations and payments; utilizing automated databases and healthcare information systems; coordinating actions with internal and external stakeholders; interpreting applicable policies and regulations; preparing reports and correspondence; and providing comprehensive administrative support in a fast-paced healthcare setting.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.