Program Support Analyst II

Koniag Information Security Services, LLC; Washington (District of Columbia); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) with company matching

Paid holidays

Three weeks paid time off

Job summary

Koniag Information Security Services, LLC in Washington, DC is seeking a Program Support Analyst II with a Secret security clearance to support government operations. This role includes maintaining executive calendars, evaluating business workflows, and generating detailed reports.

The ideal candidate is expected to have a Bachelor's degree and significant experience in management consulting or project management. Benefits include competitive compensation, health insurance, and generous paid time off.

Qualifications

• Minimum of six years of experience as a Management Consultant or Business Analyst.
• Four years of experience supporting executive-level personnel.
• Experience in business process reengineering.

Responsibilities

• Maintain executive calendars and coordinate information.
• Evaluate business workflows and make recommendations.
• Track taskers and inform personnel of deadlines.

Skills

Analytical skills

Communication skills

Organizational skills

Change management

Data visualization

Problem-solving

Education

Bachelor's Degree from an accredited college

Tools

MS Office Suite

MS SharePoint

MS Access

Tableau or Power BI

Job description

Koniag Professional Services LLC, a Koniag Government Services company, is seeking a Program Support Analyst II with a Secret security clearance to support KPS and our government customer in Washington, DC. This position is for a future new business opportunity.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401(k) with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Responsibilities

• Maintain executive calendars and coordinate large volumes of information for the Executive Office
• Ensure deadlines for memoranda and briefing papers are consistently met
• Evaluate business workflows and make practical recommendations for process improvements
• Assist management in implementing and validating process changes
• Identify relevant trends through data analysis and perform follow-up investigations
• Develop dashboards to track the remediation of issues and monitor key performance indicators
• Provide formal management briefings, findings, and detailed project reporting to senior management
• Conduct comparative process assessments across locations to identify standardization opportunities
• Facilitate knowledge transfer of best practices across the organization
• Track the status of taskers and inform personnel of overdue items or upcoming deadlines per Department procedures
• Draft white papers and analytical reports for high-level executive review
• Design and execute business process studies and perform data mining activities
• Support change management initiatives and facilitate the adoption of new or revised work processes
• Manage elite projects or special taskers with accuracy and attention to detail

Education and Experience

• Bachelor's Degree from an accredited college or university
• Minimum of six (6) years of experience as a Management Consultant, Project Manager, or Business Analyst
• Four (4) years of experience supporting executive-level personnel
• Four (4) years of experience in business process reengineering
• Six (6) years of experience utilizing MS Word, Excel, PowerPoint, Outlook, Visio, and Publisher
• Two (2) years of experience using and managing MS SharePoint sites
• Advanced level experience using MS Access, including setting up pivot charts, scripting, and advanced functions

Required Skills and Competencies

• Excellent analytical skills with the ability to design and execute business process studies, extract and analyze data patterns, and perform data mining
• Strong communication skills with the ability to effectively and confidently interact with high-level executives
• Exceptional written communication skills, including the ability to draft white papers, analytical reports, and executive-level memoranda
• Superior organizational skills with demonstrated ability to prioritize and manage simultaneous workflows
• Experience with change management techniques that facilitate the adoption of new or revised work processes
• Ability to work independently and manage projects at a headquarters level
• Proven ability to manage high-priority projects or special taskers with accuracy and attention to detail
• Strong problem-solving skills with the capacity to identify trends and synthesize complex information into actionable recommendations
• Proficiency in creating data visualizations and dashboards to communicate findings
• Demonstrated ability to conduct comparative assessments and identify standardization opportunities
• Excellent attention to detail with strong quality assurance capabilities
• Ability to meet strict deadlines in a fast-paced environment

Desired Skills and Competencies

• Experience working in a federal government IT or program management environment
• Previous experience supporting Department of Defense or Intelligence Community clients
• Advanced certifications in Project Management (PMP, CAPM) or Business Analysis (CBAP, PMI‑PBA)
• Experience with additional data analysis tools such as Tableau, Power BI, or similar platforms
• Knowledge of Lean Six Sigma or other continuous process improvement methodologies
• Familiarity with Agile Development Methodology
• Experience facilitating workshops and training sessions
• Knowledge of federal acquisition regulations and government contracting processes

Clearance Requirement

Position requires the ability to obtain and maintain a SECRET security clearance.

Equal Employment Opportunity Statement

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88‑352.