Program Supervisor - Residential Support Services

Dungarvin; Baton Rouge (LA); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Medical, Vision and Dental Insurance

401K plan with employer match

Paid Time Off (PTO)

Job summary

Dungarvin is seeking a Program Supervisor in Baton Rouge. This position provides supervision of Direct Support Professionals and is responsible for managing daily operations within an Intermediate Care Facility. Ideal candidates should have at least two years of experience in the IDD field, as you will be engaging in hands-on direct care while handling light supervisory duties.

Company offers competitive pay and extensive benefits, including medical, dental, and vision insurance, as well as a 401K plan with an employer match. Join us to make a meaningful impact!

Qualifications

• 2+ years of previous supervisory experience in Human Services.
• Experience in the field of developmental disabilities.
• Reliable transportation and valid driver's license.

Responsibilities

• Supervise Direct Support Professionals.
• Conduct orientation and training.
• Coordinate medical appointments.

Skills

Computer proficiency with MS 365 and MS Office

Supervisory experience

Dependability

Decision-making skills

Communication skills

Education

High school diploma or GED

Two-year degree related to Human Services (preferred)

Job description

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are - providing person-centered supports that allow individuals with intellectual/developmental disabilities and/or complex medical needs to live as independently as possible.

Our team is united by a shared commitment to making a real difference, and we encourage you to embrace this opportunity to impact someone’s life!

The Schedule for this position

• Mon/Wed: 8:30 am – 5 pm, Tue/Thu: 2 pm – 10 pm, Friday off, and every other weekend: 7 am – 3 pm
• On‑Call 24/7 for emergent needs

Company Perks/Benefits

• $13.25 / hour
• Medical, Vision and Dental Insurance for eligible employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for eligible employees
• Pet Insurance
• Life Insurance for eligible employees
• 401 K plan with up to 3% employer match after one year of service
• Paid Time Off (PTO) for eligible employees
• Growth and Development Opportunities
• Employee Referral Program
• Employee Assistance Program
• National Brand Discounts
• Tap Check – early pay access
• Paid training and orientation

Job Description

What You Get To Do

The Program Supervisor provides supervision of Direct Support Professional (DSP) staff and is responsible for the coordination, management and daily operations within one Intermediate Care Facility (ICF) in Baton Rouge. This entry‑level supervisory role is ideal for candidates with at least two years of experience in the IDD field. The position centers on hands‑on direct care while offering exposure to light supervisory duties as you grow in the role.

• Conducting orientation, ongoing training and supervision of 7 Direct Support Professionals
• Staff scheduling
• Coordination of medical appointments for individuals supported in the program
• Monitoring inventory of the home’s groceries, medical and household supplies and purchasing supplies regularly
• Tracking and documentation of receipts and expenditures
• Ensuring compliance and accuracy of daily documentation
• Ensuring routine vehicle maintenance is performed on company vehicles
• Regular communication with nursing staff on medication needs within home
• Provide occasional transportation to individuals supported in the home, local travel
• Ensuring all aspects of the program are developed, implemented, coordinated, and monitored to the highest degree possible.

What Makes You a Great Fit

• Minimum 18 years of age.
• 2 or more years of previous supervisory experience, preferably in the Human Services field.
• High school diploma/GED equivalent required; a two‑year degree related to Human Services preferred.
• 3 or more years of experience working in the field of developmental disabilities.
• Reliable transportation, a valid driver's license and proof of auto insurance.
• Flexible to provide on‑call support outside of regular business hours.
• Proficiency with computers, specifically MS 365 and MS Office, and able to quickly learn and adapt to changing technology.
• Person‑centered, patient, and kind.
• Dependable, adaptable, flexible.
• Observant and detail oriented.
• Positive role‑model for others and able to work on a team.
• Committed to creating a respectful and collaborative environment.
• Must be reliable, flexible and possess good decision‑making and communication skills.

Additional Information

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.