Program Supervisor (Residential)

Guild Services; Saint Paul (MN); On-site; USD 73,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Flexible spending; HSA

Paid Time Off

Paid holidays

Wellness hours

403(b)

Life insurance

Job summary

Guild Services seeks a Program Supervisor to oversee daily program operations and deliver high-quality, client-centered services. You will supervise staff, promote staff development, and ensure compliance through evaluations and quality improvements.

In Minnesota, a Bachelor's in behavioral sciences or related field with 2,000 hours of mental health service delivery is required, or Minnesota mental health practitioner licensure with relevant supervised experience. Salary range $73,000–$80,000.

Qualifications

• Bachelor's degree in behavioral sciences or related field with 2,000 hours (1 year) of mental illness service delivery experience.
• Minnesota licensure as mental health practitioner with required supervised hours or 2 years leading mental health services.

Responsibilities

• Oversee daily operations of assigned program and ensure client-centered service delivery.
• Provide leadership and direct supervision to program staff.
• Support staff development and conduct performance evaluation and quality improvement.
• Foster partnerships with community agencies and stakeholders to meet client needs.

Skills

Leadership

Supervision

Team communication

Staff development

Quality improvement

Education

Bachelor's degree in behavioral sciences

Master's degree (preferred)

Tools

Driver's License

Job description

The Program Supervisor is responsible for overseeing the daily operations and delivery of services within an assigned program. This role provides leadership and direct supervision to program staff, ensuring high-quality, client-centered services that align with organizational goals, policies, and regulatory standards. The Program Supervisor facilitates team communication, supports staff development, and ensures program compliance through performance evaluation, record review, and ongoing quality improvement efforts. Additionally, the position fosters partnerships with community agencies and stakeholders to support client needs, promotes a positive and inclusive work environment, and contributes to strategic planning and innovation within the program.

Education and Experience

• Bachelor's degree in one of the behavioral sciences (social work, psychology, or human services) or a related field from an accredited college or university AND have 2,000 hours (1 year) of experience in the delivery of service to persons with mental illness

OR

• Qualified as a mental health practitioner within the State of Minnesota by one of the following:
• At least 30 semester/45 quarter credits AND 2,000 hours of supervised experience in the provision of mental health services.
• 4,000 hours of supervised experience in the provision of mental health services.
• 2 years of experience leading the provision of services to people with mental illness is required.
• Previous professional experience supervising employees.

Preferred

• Master's degree in one of the behavioral sciences (social work, psychology, or human services) or a related field from an accredited college or university

Additional Requirements

• Must not be actively receiving services from Guild and must not have received services within the last two years.
• A valid Class ‘D’ Driver’s License, reliable vehicle, satisfactory driving record and necessary insurance.

About Guild

Guild is a Minnesota not-for-profit 501(c)(3) organization that empowers those living with mental illness and/or experiencing long-term homelessness by helping them find the tools they need to lead stable, fulfilling lives in communities of their choosing.

Guild Services offers a range of benefits:

• medical, dental, and vision coverage
• flexible spending, HSA, short and long-term disability
• Paid Time Off
• paid holidays
• wellness hours
• 403(b)
• life insurance
• and more

Eligibility requirements and other terms and conditions apply.

The salary range for this position is between $73,000 - $80,000 annually. The range reflects the minimum and maximum salary for the position. Compensation will depend on the candidate’s professional experience, skills, and relevant education, training, and certifications.