Program Supervisor (GMH)

South Coast Community Services; Upland, Northern (CA, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

South Coast Community Services is seeking a Program Supervisor to lead day-to-day operations of its behavioral health program. This entry-level management role will oversee multidisciplinary teams, coordinate service needs, and collaborate with partner agencies to ensure quality care.

The role may include clinical supervision of pre-licensed staff and supervision of student interns, with an emphasis on staff development, documentation accuracy, and compliance with program standards.

Qualifications

• Licensed Psychologist, LMFT or LCSW.
• Minimum of one-year management experience or supervisory experience over staff who provide direct behavioral health services to children.
• LCSW/MFT/LP. Ability to supervise Pre-licensed Clinicians and Student Interns/trainees.
• Valid CA driver's license and proof of automobile insurance.
• Completion of CPR/First Aid certification within the first thirty (30) days of employment.

Responsibilities

• Direct the day-to-day clinical/administrative operations of assigned team, ensuring all clients served receive services as indicated on their treatment plan.
• Align team around common objective in order to ensure contract and organizational policies are upheld.
• Ensure staff documentation, assessments, and paperwork meet all standards for compliance, productivity, and timeliness.
• Review and prepare staff performance evaluations and facilitate disciplinary measures as needed.
• Develop and maintain productive working relationships with State/County agency representatives and community partners. Participate in all required meetings.
• Provide consistent supervision, including support, feedback, clinical consultation, and clear expectations of job duties and professional growth.
• Performs other related duties as required and assigned.

Skills

MS Word

MS Excel

MS Outlook

Job description

Description

POSITION SUMMARY:

The Program Supervisor is an entry-level management position that is responsible for the management of the program's day-to-day operation. This position will supervise multidisciplinary teams, coordinate service needs, and collaborate with other service providers and agencies. The Program Supervisor may also provide clinical supervision to pre-licensed staff and may supervise student-interns.

GENERAL REQUIREMENTS:

Education/Experience

1. Licensed Psychologist, LMFT or LCSW.
2. Minimum of one-year management experience or supervisory experience over staff who provide direct behavioral health services to children.

Licensure, Registration, Certification

1. LCSW/MFT/LP. Ability to supervise Pre-licensed Clinicians and Student Interns/trainees.
2. Valid CA driver's license and proof of automobile insurance.
3. Completion of CPR/First Aid certification within the first thirty (30) days of employment.

TIER I:

LCSW, LMFT, LPCC or Licensed Psychologist. (No previous supervisory experience and not yet qualified to provide clinical supervision)

TIER II:

1 year of supervisory experience (Percentage increase of supervisory duties, reduction in HHC/clinician duties. Still not qualified to provide clinical supervision)

TIER III:

2 years of programmatic supervisory experience. Supervisor meets the criteria to provide clinical supervision, however, may not be actively doing so.(Has practiced psychotherapy for the last 2 years out of 5 OR has provided direct supervision to associates who have practiced psychotherapy for the last 2 years out of 5)

TIER IV:

2 years of programmatic supervisory experience. Supervisor meets the criteria to provide clinical supervision AND is actively doing so in addition to programmatic supervision duties.

Requirements

JOB DUTIES & RESPONSIBILITIES:

• Direct the day-to-day clinical/administrative operations of assigned team, ensuring all clients served receive services as indicated on their treatment plan.
• Align team around common objective in order to ensure contract and organizational policies are upheld.
• Ensure staff documentation, assessments, and paperwork meet all standards for compliance, productivity, and timeliness.
• Review and prepare staff performance evaluations and facilitate disciplinary measures as needed.
• Develop and maintain productive working relationships with State/County agency representatives and community partners. Participate in all required meetings.
• Provide consistent supervision, including support, feedback, clinical consultation, and clear expectations of job duties and professional growth.
• Performs other related duties as required and assigned.

KNOWLEDGE, SKILLS & ABILITIES:

• Must be proficient in Microsoft Word, Excel and Microsoft Outlook and able to navigate electronic health records systems.
• Good communication, team building, and problem-solving skills.
• Understanding of the juvenile dependency system and child development principles.
• Strong understanding of trauma-informed care, behavioral interventions, and therapeutic approaches for high-risk youth.
• Ability to work in a fast paced environment, remain organized and manage multiple tasks at once.

PHYSICAL REQUIREMENTS:

• Ability to drive a motor vehicle without restrictions, often in heavy traffic and frequently long distances (one hour or more) to ensure safe transport to client settings and to safely transport clients to appointments as needed.
• Senses of vision, hearing and smell sufficient to regularly operate a motor vehicle, to visualize threats in the environment or risks to clients, and to operate safely in the field.
• Required to occasionally lift and carry 10-20 pounds.
• Regularly required to sit, stand, climb stairs (1 or more flights) and walk while in route to and during family visits.
• Regularly required to sit and use computer in office settings.

Management reserves the right to add, change, delete or rescind duties or responsibilities of positions within the job classification at any time.