Program Supervisor - Farmington, NM

Cenikor Foundation; Farmington, Northern (NM, KY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Tuition reimbursement

Bonuses

401K plan

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability coverage

HRA/FSA

Job summary

Cenikor Foundation is seeking a capable operations leader to oversee the behavioral health technician team and ensure a safe, compliant facility environment. You will supervise hiring, training and scheduling while coordinating with the Facility Director and other departments.

The role emphasizes strong leadership, budgeting, and adherence to regulatory standards to support Cenikor’s mission and patient care goals.

Qualifications

• High School Diploma or equivalent required.
• Supervisory experience preferred.
• Food manager permit as required by state regulations.

Responsibilities

• Lead the BHT team to create and maintain a therapeutic environment for clients.
• Supervise hiring, orientation, training, scheduling and disciplinary actions for staff.
• Maintain schedule to accommodate census and outing needs.
• Oversee external vendors, maintenance bids and building upkeep within budget.
• Coordinate facility operations 24/7 with staff and other departments.
• Ensure compliance with local, state and federal regulations.
• Oversee Food Services, transportation and daily operational costs.
• Maintain confidentiality and participate in quality assurance processes.

Skills

Leadership

Problem-solving

Time management

Communication skills

Staff supervision

MS Office proficiency

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Cenikor's Value Proposition - What's In It for You?:

• PURPOSE in your work - service to others, giving back to your community, helping to save lives, being fulfilled at work.
• COMPETITIVE PAY, BENEFITS, PAID TIME OFF, $2k - $4k TUITION REIMBURSEMENT, up to 10% 401K and BONUSES - we hire and reward high performers.
• Benefits for full-time team members include Medical, Dental, Vision, Basic Life & AD&D, LTD, STD, Accident, Critical Illness, HRA/FSA
• STABILITY and GROWTH - more than 55 years in business - our strong financial processes support our drive to serve more people and ensure stability for our team members.
• CONTINUOUS LEARNING and PROFESSIONAL DEVELOPMENT - we are committed to developing our leaders in their desired career path and promoting from within. We have Cenikor Career Pathways Program that you can join after 90 days of employment. We also have an annual leadership development program with assigned mentors to help you achieve your professional goals.
• STUDENT LOAN FORGIVENESS - The Public Service Loan Forgiveness (PSLF) forgives your qualified student loans if working for a non-profit for a specific period of time. Find out more here.
• The work we do isn't easy. If you like to work hard, to serve others and to have FUN with your team while achieving goals, Cenikor will be the right place for you!

SCHEDULE:

Sunday - Thursday 10:00am-7:00 pm

ESSENTIAL FUNCTIONS:

• Lead the BHT team to create and maintain a therapeutic environment for substance use clients. Ensure adequate security for eating/sleeping problems, suicidal/homicidal attempts or threats, elopements or attempts to elope. Ensure patients are supported in good grooming and personal hygiene. Monitor and ensure team monitors clients' movement and provides a client count as per facility policy.
• Supervise the hiring, orientation, training, scheduling and disciplinary action when necessary for behavioral health technicians and operational staff, with the direction of the VP/FD and the human resources department. Monitor staff for compliance with DSHS and CARF standards as required by regulation or contract.
• Maintain schedule to accommodate census and outing needs for clients per regulation.
• Supervise any external vendors or contractors and the bid process to ensure building maintenance needs are addressed within budget and in a timely manner.
• Oversee physical plant operations to ensure current compliance with regulatory standards.
• Coordinate activities with facility staff to ensure efficient facility operations twenty-four hours a day, seven days a week.
• Enforce program policies and guidelines as outlined by Facility Director.
• Maintain locked doors as per facility policy, making security checks to ensure that the integrity of security is intact and the safety of clients is maintained. Refer problems and/or deficiencies to proper authority.
• Ensure housekeeping duties are completed such as assisting with washing client's clothes and other duties necessary to maintain a safe and sanitary environment for clients. Supervise client chores consisting of general cleaning of physical surroundings and furnishings in patient care area. Maintain a neat and clean employee area.
• Participate and assist clinical treatment team members with groups in therapeutic activities. Maintain awareness of and documents whereabouts of clients at all times, reporting problems appropriately. Recognize and intervene in disturbed/aggressive behavior as soon as signs of disruptive behavior are recognized. Participate as an active member in treatment team meetings, advising others of observations and recommendations.
• Oversee Food Services Department to include: food ordering, meal planning, adherence to facility food budget, coordination of menus with the facility dietician, and compliance with all applicable guidelines established by the local health authorities in preparation and service of food products.
• Work closely with Facility Director to uphold the core principles of Cenikor's culture and create a positive working environment for all team members.
• Oversee transportation and vehicle maintenance process to ensure effective and efficient use of Foundation resources.
• Coordinate the transportation process to ensure compliance to facility standards/requirements.
• Interface with the Business Manager and Facility Director on day-to-day operating expenses.
• Ensure completion of Big 5 performance management tool for staff by the required deadlines and use of SMART goals to support annual performance compensation review.
• Participate in the facility Quality Assurance program and monthly meeting.
• Maintain strict confidentiality on all client and foundation matters and refer questionable issues to your supervisor.
• Ensure compliance with local, state and federal regulations.
• Perform additional duties as assigned and consistent with the exempt functions as assigned in this job description.

QUALIFICATIONS FOR THE POSITION:

Skills, Knowledge and Abilities:

• Knowledgeable of vehicle and physical plant maintenance and operations.
• Knowledgeable in therapeutic community operations and concepts.
• Knowledgeable about substance abuse treatment, prevention and aftercare.
• Experienced in working with various types of people.
• Excellent leadership and problem-solving skills.
• Ability to lead by established goals and objectives.
• Capable of discerning facts from opinions and remaining objective when listening to conflicting opinions.
• Presents a professional, positive image.
• Possesses good time management skills needed to meet aggressive deadlines and prioritize multiple tasks.
• Patience, perseverance, and resilience in a challenging environment.
• Good ethical and business standards.
• Possesses good oral and written communication skills.
• Proficiency with Microsoft Office software required, Word, Excel and specific MS Outlook calendar experience.
• Ability to consistently uphold the Core Principles of Cenikor's Culture:
  • Demonstrate mission of service to our clients
  • Positive, respectful communication with both staff and clients o Demonstrate self-motivation and perseverance to achieve goals
  • Role model appropriate, professional behaviors including appropriate client boundaries
  • Work effectively as part of a team, helping to set up others for success

Education:

• High School Diploma or equivalent required

Experience:

• Supervisory experience preferred.

Licensure/Certifications

• Food manager permit as required by state regulations