Behavioral Health Technician - Tyler, TX

Cenikor Foundation; Tyler, Northern (TX, KY); On-site; USD 32,000 - 48,000; Full time

Job summary

Cenikor Foundation in Tyler, TX seeks a dedicated team member to support security, safety, and residential care operations. You will uphold facility procedures, assist with client movement, and collaborate with clinical staff to maintain a safe, therapeutic environment.

The role requires flexibility for night shifts, strong communication skills, and adherence to Cenikor core principles. Prior security/safety experience is preferred, with a high school diploma as a baseline requirement.

Qualifications

• Knowledge of security operations and safety practices.
• Experience with conflict resolution.
• Ability to communicate effectively both orally and in writing with staff and residents.
• Ability to understand and follow standard operating procedures, to perform duties in a professional manner, to write and investigate required reports; to make independent and good judgment decisions.
• Ability to detect problems and report information to appropriate personnel.
• Ability to work night shifts and flexible hours.
• Ability to consistently uphold the Core Principles of Cenikor's Culture with all team members: mission, respectful communication, motivation, professional boundaries, teamwork.

Responsibilities

• Assists in creating and maintaining a therapeutic environment for substance abuse clients and ensures client safety.
• Accompanies clients to medical appointments, meals, AA meetings, activities and field trips for safety and support.
• Maintains security measures, conducts checks, and reports issues to authorities as needed.
• Performs housekeeping and sanitation duties to maintain a safe environment for clients and staff.
• Participates with clinical teams in groups and documents client whereabouts and behavior observations.
• Assists nursing staff with vitals and care for detox clients, following biohazard protocols.

Skills

Knowledge of security operations

Conflict resolution

Effective communication

Follow SOPs & write reports

Problem detection & reporting

Night shift flexibility

Core Principles of Cenikor culture

Education

High school diploma or equivalent

Job description

Cenikor's Value Proposition - What's Your Why?

• PURPOSE in your work - service to others, giving back to your community, helping to save lives, being fulfilled at work. See how we served last year.
• COMPETITIVE PAY, BENEFITS, PAID TIME OFF, TUITION REIMBURSEMENT, up to 10% 401K and BONUSES - we hire and reward high performers.
• Benefits for full-time team members include Medical, Dental, Vision, Basic Life & AD&D, LTD, STD, Accident, Critical Illness, HRA/FSA
• STABILITY and GROWTH - more than 55 years in business - our strong financial processes support our drive to serve more people and ensure stability for our team members.
• CONTINUOUS LEARNING and PROFESSIONAL DEVELOPMENT - we are committed to developing our leaders in their desired career path and promoting from within. We have Cenikor Career Pathways Program that you can join after 90 days of employment. We also have an annual leadership development program with assigned mentors to help you achieve your professional goals. More than 25% of our total employees have been promoted the last 4 years.
• STUDENT LOAN FORGIVENESS - The Public Service Loan Forgiveness (PSLF) forgives your qualified student loans if working for a non-profit for a specific period of time. Find out more here.
• The work we do isn't easy. If you like purposeful hard work, serving others and having FUN with your team while achieving goals, Cenikor will be the right place for you!

Schedule: Full Time 6am-6pm

ESSENTIAL FUNCTIONS:

• Assists in creating and maintaining a therapeutic environment for substance abuse clients. Maintains adequate security for eating/sleeping problems, suicidal/homicidal attempts or threats, elopements or attempts to elope. Assists patients in good grooming and personal hygiene. Monitors clients' movement and provides a client count as per facility policy.
• Accompanies clients to medical clinics, meals, AA meetings in the community, recreational activities, field trips and other outings to ensure safety, provide therapeutic assistance, and help prevent elopement. Institutes appropriate security measures escorting clients inside and outside facility.
• Maintains locked doors as per facility policy, making security checks to ensure that the integrity of security is intact and the safety of clients is maintained. Refers problems and/or deficiencies to proper authority.
• Performs housekeeping duties such as assisting with washing client's clothes and other duties necessary to maintain a safe and sanitary environment for clients. Supervises client chores consisting of general cleaning of physical surroundings and furnishings in patient care area. Maintains a neat and clean employee area.
• Participates and assists clinical treatment team members with groups in therapeutic activities. Maintains awareness of and documents whereabouts of clients at all times, reporting problems appropriately. Recognizes and intervenes in disturbed/aggressive behavior as soon as sign of disruptive behavior are recognized. Participants as an active member in treatment team meetings, advising others of observations and recommendations.
• Participates and assists nursing staff with taking vitals, care of detox clients, and clean up after clients as needed, ensuring proper biohazard protocols.
• Participates in educational program (either in-house or outside facility) as assigned, to increase knowledge base and job skills.
• Assists with client admissions, including orientation to rules and rights, bed and locker assignments, issuing linens, and inventory of personal items as needed.
• Assists with transfer and discharge procedures. Performs any related duties assigned including disinfecting bed and lockers, inventory of personal items, and ensuring all property is returned.
• Answers phone and transfers call or takes messages as needed.
• Continuously monitor health, security and well-being of clients by ensuring facility is secure and residents are off the floor and in rooms at appropriate times.
• Perform head count nightly as per licensing standards, complete reports of nightly rounds, investigate and complete related reports on all safety and security situations and communicate emergency situations, including medical emergencies, to the appropriate authorities and staff members.
• Serve meals and ensure standards are met for all food service operations.
• Schedule and perform practice emergency drills per licensing standards.
• Perform light maintenance around the facility to ensure a safe, healthy environment.
• Assist the Program Manager I in leading weekly team meetings with Behavioral Health Technicians and communicate appropriate information.
• Assist with training newly hired BHTs to ensure an effective onboarding process. Assist with ongoing training as assigned.
• Assists the Program Manager I with scheduling of BHT team as requested.
• Work closely with management team to uphold the core principles of Cenikor's culture and create a positive working environment for all team members.
• Maintain strict confidentiality on all client and foundation matters and refer questionable issues to your supervisor.
• Perform additional duties as assigned and consistent with the non-exempt functions as assigned in this job description

QUALIFICATIONS FOR THE POSITION:

Skills, Knowledge and Abilities:

• Knowledge of security operations and safety practices.
• Experience with conflict resolution.
• Ability to communicate effectively both orally and in writing with staff and residents.
• Ability to understand and follow standard operating procedures, to perform duties in a professional manner, to write and investigate required reports; to make independent and good judgment decisions within proper policy and procedures.
• Ability to detect problems and report information to appropriate personnel.
• Ability to work night shifts and flexible hours.
• Ability to consistently uphold the Core Principles of Cenikor's Culture with all team members:
  • Demonstrate mission of service to our clients
  • Positive, respectful communication with both staff and clients
  • Demonstrate self-motivation and perseverance to achieve goals.
  • Role model appropriate, professional behaviors including appropriate client boundaries.
  • Work effectively as part of a team, helping to set up others for success.

Education:

• High school diploma or equivalent required

Experience:

• One year security/safety experience preferred.