PROGRAM SUPERVISOR-COACH

AZ State Jobs; Phoenix (AZ); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Paid sick leave

Paid vacation (holidays)

Parental Leave

Health insurance

Dental insurance

Life insurance

Long-term disability

Bi-Lingual Stipend

Job summary

Arizona Department of Child Safety seeks a Program Supervision Coach to build workforce proficiency in safety assessment, clinical supervision, case management, and the DCS Management System.

Under supervision, you will coach staff in SAFE AZ, Youth Thrive, and family engagement, while observing practices and providing feedback to support continuous learning and a strong safety culture. Occasional travel is required.

Qualifications

• Master’s or Bachelor’s Degree from an accredited college or university.
• Two (2) years as a DCS Program Supervisor.
• Must obtain/maintain a valid Arizona Level One Fingerprint Clearance Card.
• Must secure CPS Central Registry clearance.

Responsibilities

• Provides direct coaching on SAFE AZ, Protective Factors Framework, Youth Thrive, and related models.
• Observes and gives feedback on clinical supervision and DCS Management System use.
• Facilitates training for new leaders and coaches; leads group learning activities.
• Travels regionally as needed to fulfill job functions.

Skills

Coaching

Communication

Safety culture

Problem solving

Feedback

Critical thinking

Relationship building

Education

Master’s or Bachelor’s Degree

Job description

ARIZONA DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

PROGRAM SUPERVISION COACH
www.dcs.az.gov

Job Location:

Post of Duty will be within the Glendale/Phoenix/Peoria area

Posting Details:

Salary: $33.4616 hourly / $69,600.1300 annual
Grade: 21
Closing Date: 10/22/2026

Job Summary:

Under the supervision of the Supervision Coach Program Supervisor, this position serves the mission of DCS by assisting in building workforce member's proficiency in: safety assessment, clinical supervision, clinical case management, the DCS Management System, coaching in child welfare, and a culture of safety and learning.

Job Duties:

Provides direct coaching to workforce members regarding SAFE AZ, Protective Factors Framework, Youth Thrive, family engagement, clinical supervision, DCS Management System, coaching in child welfare, and building and maintaining a culture of safety and learning.
Responsible for observation and feedback of clinical supervision and the use of the DCS Management System. Follows the standard work for Supervision Coaches. Provides case consultation as a practice expert.
Facilitates training to new leaders and new coaches. Leads group learning activities with workforce members and peers.
Meets at regular intervals with direct supervisor to foster continuous growth and development through coaching, observations, and feedback. Participates in individual development activities.
Travels within region, county, and state as needed to fulfill job functions.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Federal and state laws/statutes related to child protection
- State and department policies, procedures, and standards related to child protection and supervision
- SAFE AZ, Protective Factors Framework, and Youth Thrive
- DCS Management System
- Qualitative and quantitative information gathering and evaluation techniques
- Relevant computer software products such as Microsoft Office
Skill in:
- Written and oral communication
- Teaching, coaching, and mentoring
- Applying the principles of safety science and a culture of safety
- Problem solving
- Providing feedback
- Creative and critical thinking
- Building Relationships
Ability to:
- Support the DCS mission and core values
- Adapt to change -Support others in continuous learning
- Identify assumptions and bias in themselves and others
- Take ownership and accountability for one's improvement
- Apply complex practice-related circumstances to the SAFE AZ Model
- Create and foster a safe work culture
- Make independent decisions
- Travel statewide
- Work after hours and on weekends when needed

Pre-Employment Requirements:

Master’s or Bachelor’s Degree from an accredited college or university AND
Two (2) years as a DCS Program Supervisor
- Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card
- Must be able to secure and maintain clearance from the CPS Central Registry.
- Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)
Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed
Employment is contingent on the selected applicant passing a background investigation

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!

Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.

We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans

Bi-Lingual Stipend
In an effort to better serve our communities, DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS).
ASRS participation may begin immediately (if you were a previous member) or upon your 27th week of employment (if you have never been an ASRS member previously).

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at [e-mail]. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.