Program Supervisor

Evergreen Life Services; Texarkana (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Evergreen Life Services in Texarkana, TX is seeking a Program Supervisor (QIDP) to coordinate services for individuals supported. The role involves developing and monitoring individual support plans, coordinating appointments, and supervising staff to ensure quality services.

The candidate should have a Bachelor's degree and at least one year of ID/DD experience, plus a person-centered approach and strong organizational skills to manage multiple tasks and advocate for participants.

Qualifications

• Bachelor’s degree required.
• At least one year of ID/DD experience.
• Experience matching supports and interventions to individuals’ needs.
• Knowledge of person-centered approaches.
• Computer literacy and willingness to learn new software.

Responsibilities

• Maintain caseload as assigned.
• Develop, prepare, and monitor individual support plans according to guidelines.
• Coordinate appointments, meetings and administrative matters for individuals served.
• Assist individuals and families, and collaborate with agencies.
• Coordinate admissions paperwork and discharges as needed.
• Conduct unannounced visits as needed.
• Ensure paperwork is complete and submitted by due dates.
• Assist Executive Director with program expansion and service development.
• Promote community acceptance and liaison with other agencies.
• Adhere to safety, quality and corporate policies.

Skills

Person centeredness

Computer literacy

Adaptability

Interventions matching

Education

Bachelor's degree

Tools

N/A

Job description

Job Summary

Generally, the Program Supervisor performs assigned program coordination responsibilities. This position is commonly referred to as QIDP.

Benefits

• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

Essential Job Functions

• Maintain caseload as assigned.
• Develop, prepare, and monitor individual support plans according to the guidelines of the appropriate federal and/or state agency (ies).
• Coordinate and arrange appointments, meetings and other administrative matters on behalf of individual served.
• Assist in supportive role for the individual served and his/her family and work with appropriate agency on behalf of assigned individual served.
• Coordinate interviews with prospective individuals and their families and complete appropriate admission paperwork. Additionally, process discharges as needed.
• Conduct unannounced visits as needed.
• Ensure all paperwork is complete, accurate, and submitted by the appropriate due date(s).
• Assist the Executive Director or designee in the expansion of current programs and supports and with the development of new services/supports.
• Work with the Executive Director in promoting community acceptance and support through participation in community activities or liaison efforts with other agencies or entities.
• Abide by all policies, procedures, regulations, and guidelines for safety, quality assurance and general corporate oversight. Ensure quality of services for all programs.
• Assist with specialized training of staff members as required.
• Oversee and monitor the work of assigned staff as requested by the Executive Director or designee.
• Provide technical assistance to administrative staff
• Monitor timesheets, mileage sheets, and daily schedules of administrative staff.
• Assist in homes as needed to ensure staff coverage at all times.
• Qualifications/Experience/Job Knowledge
• State required educational requirements. Bachelor’s degree required.
• At least one year of experience working in the field of ID/DD.
• Must have working knowledge of matching specific supports and interventions to the unique. needs of the people in the home.
• Must have a working knowledge of person centeredness.
• Working knowledge of computers and aptitude to learn new computer skills and techniques.

Physical Requirements

• Occasionally travels
• Constantly moves about to coordinate work
• Regularly works in fast pace environment with multiple task deadlines
• Regularly moves and positions objects weighing up to 50 pounds
• Occasionally exposed to viruses and infectious conditions
• Constantly alert and observant during working hours

Reasonable accommodations may be made to enable individuals with disabilities or a medical condition to perform the essential functions.

Supervisory Requirements

• Will supervise

Special Requirements

• Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with individuals served and staff in a manner that is conducive to harmony and their best efforts
• Must be adaptable and have the ability to make decisions
• May be required to attend seminar or job-related training courses
• Must have understanding, patience and tact in dealing with individuals served, their families or advocates and other agencies involved in providing supports for individual(s) served
• Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities
• Must be able to prioritize work tasks
• Must be able to work without close personal supervision

Employment Variables

• Must have a good driving record which meets the minimum requirements for Evergreen and reliable transportation.
• Must pass drug screen and criminal background check. May be asked to work some evenings, weekends when required and handle on call emergencies.

Working Environment

• May be required to work in a variety of settings and environments both indoors and outdoors.