DCS Program Coordinator

Evergreen Life Services; Knoxville (TN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k)

Dental insurance

Tuition assistance

Job summary

Evergreen Life Services in Knoxville, Tennessee, is seeking a Program Coordinator to supervise staff in designated homes and ensure the delivery of essential services to individuals served. The role demands oversight of training and budget management while actively supporting both staff and the individuals in care.

The ideal candidate will hold a Bachelor's degree in Human Services, with at least two years of relevant experience. Must possess strong interpersonal skills and be willing to work flexible hours as needed.

Qualifications

• Requires a BA or BS in Human Services or related field.
• Preferred experience serving individuals with disabilities.
• Needs at least two years of experience in the field.

Responsibilities

• Supervise staff and schedule shifts for assignments.
• Monitor budgetary requirements and expenditures.
• Assist in training and performance evaluations.

Skills

Microsoft Windows

Office applications

Google Workspace

Customer service skills

Education

Bachelor’s degree in Human Services or related field

Job description

Benefits

• Health insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance
• Tuition assistance

Position Description

Program Coordinator

Reports To: Executive Director

Classification: Exempt

Job Summary

The Program Coordinator is responsible for the supervision of all staff in their designated homes. They will be overseeing the delivery of services in those homes. The Program Coordinator will assist the administrative staff in determining training requirements for employees.

Essential Job Functions

• Supervising staff and scheduling them for their assigned shifts
• Taking disciplinary action as necessary
• Functioning as a Program Coordinator for individuals served
• Assisting in the development, preparation, and monitoring of individuals served plan of care according to the guidelines of the developmental and / or finding, and according to the needs of the individual served
• Interviewing prospective individuals served and families
• Coordinating and arranging appointments, meeting, etc
• Serving as a support for the individual served, their family, and Evergreen staff who provide services
• Monitoring budgetary requirements and expenditures
• Ensuring that all policies, procedures, regulations, and guidelines are followed
• Assisting in scheduling individuals served specific training and in maintaining documentation of such training
• Working flexible hours as requested by Executive Director
• Staff performance evaluations
• Participate actively in hiring staff in their perspective home assignment

Qualifications/Experience/Job Knowledge

• Requires a four (4) year bachelor’s degree - BA or BS in Human Services or related field of study
• Preferred experience in DCS serving individuals with disabilities or four (4) years full-time equivalent experience in a supervisory position, preferably in the field of mental health or related field
• Must have at least two (2) years experience in serving individuals with disabilities
• Experience in supervising staff, monitoring budgets, and following licensing and regulatory guidelines
• Needs a clear understanding of administrative procedures and personnel management
• Needs an understanding of Medicaid guidelines as they relate to programming
• Needs an understanding of guidelines for individuals served receiving Supported Living, Assisted Living, or In-Home Waiver Services
• Prior work in a non-profit atmosphere and experience with people with intellectual and developmental disabilities are preferred.
• A combination of education and experience will be considered
• Occasionally exposed to viruses and infectious conditions

Physical Requirements

• Constantly moves about to coordinate work
• Regularly works in fast pace environment with multiple task deadlines
• Regularly moves and positions objects weighing up to 50 pounds
• Occasionally exposed to viruses and infectious conditions
• Constantly alert and observant during working hours

Reasonable accommodations may be made to enable individuals with disabilities or a medical condition to perform the essential functions.

Supervisory Responsibilities

• Will supervise

Special Requirements

• May be required to attend seminar or job-related training courses
• Must have understanding, patience, and tact in dealing with individuals with intellectual and developmental disabilities
• Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities
• Must be able to prioritize work tasks
• Must have the ability and desire to function as part of a team, yet work with a high degree of independence
• Must have the ability to maintain a high degree of autonomy, accuracy, and integrity
• Must have excellent customer service skills

Skills and Abilities

• Working knowledge of Microsoft Windows and Office applications.
• Working knowledge of Google Workspace.
• Aptitude to learn other software programs as required for this position.

Employment Variables

• Must have a valid drivers license and good driving record which meets the minimum requirements for Evergreen and reliable transportation
• Must pass drug screen and criminal background check
• Availability for evening and weekend work may be required based on operational needs
• Extensive travel in your company or personal vehicle within 3 hours of Knoxville (mileage role will apply).

Working Environment

May be required to work in a variety of settings and environments both indoors and outdoors.