Program Supervisor

South Richmond Hill Recovery, LLC; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Paid time off

Job summary

South Richmond Hill Recovery, LLC in Ozone Park, NY is seeking a dedicated Program Supervisor to lead and inspire a team of professionals delivering recovery and behavioral health services. You will supervise direct care staff, monitor client progress, ensure regulatory compliance, and coordinate with clinical and administrative teams to sustain seamless program operations.

Bachelor’s or Master’s in Social Work or a related field is preferred; 2+ years of supervisory experience in recovery or

Qualifications

• Bachelor’s or Master’s degree in Social Work, Psychology, Human Services, or a related field
• 2+ years of supervisory experience in recovery, substance use, or behavioral health settings
• Knowledge of substance use disorder treatment, harm reduction, and recovery support services
• Strong leadership, communication, and team-building skills
• Familiarity with regulatory frameworks such as OASAS/OMH is preferred
• Proficiency in case management documentation and electronic health records (EHR)
• CASAC, LMSW, or LCSW or equivalent licensure is a plus

Responsibilities

• Oversee daily program operations and ensure the delivery of high-quality recovery and behavioral health services
• Supervise, mentor, and support direct care staff to promote professional development and program excellence
• Monitor client progress and ensure individualized treatment plans are implemented effectively
• Ensure compliance with regulatory standards, agency policies, and documentation requirements
• Coordinate with clinical and administrative teams to maintain seamless program continuity
• Conduct staff meetings, performance evaluations, and ongoing training sessions
• Serve as a point of escalation for client concerns, crises, and incident reporting

Skills

Leadership

Communication

Team-building

Education

Bachelor’s or Master’s in Social Work/related field

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Paid time off

About the Role:

South Richmond Hill Recovery is looking for a dedicated and compassionate Program Supervisor to join our team in Ozone Park, NY. This is an exciting opportunity to lead and inspire a team of professionals committed to making a real difference in the lives of individuals on their path to recovery. If you're passionate about behavioral health and ready to take on a meaningful leadership role, we want to hear from you!

Responsibilities:

• Oversee daily program operations and ensure the delivery of high-quality recovery and behavioral health services
• Supervise, mentor, and support direct care staff to promote professional development and program excellence
• Monitor client progress and ensure individualized treatment plans are implemented effectively
• Ensure compliance with regulatory standards, agency policies, and documentation requirements
• Coordinate with clinical and administrative teams to maintain seamless program continuity
• Conduct staff meetings, performance evaluations, and ongoing training sessions
• Serve as a point of escalation for client concerns, crises, and incident reporting

Requirements:

• Bachelor's or Master's degree in Social Work, Psychology, Human Services, or a related field
• 2+ years of supervisory experience in a recovery, substance use, or behavioral health setting
• Knowledge of substance use disorder treatment, harm reduction, and recovery support services
• Strong leadership, communication, and team-building skills
• Familiarity with OASAS, OMH, or other relevant regulatory frameworks preferred
• Proficiency in case management documentation and electronic health records (EHR)
• CASAC, LMSW, LCSW, or equivalent licensure is a plus

About Us:

South Richmond Hill Recovery is a trusted provider of addiction and recovery services serving the Ozone Park, NY community and surrounding areas. We are deeply committed to offering compassionate, evidence-based care that empowers individuals to reclaim their lives. Our team thrives in a supportive, mission-driven environment where every staff member plays a vital role in transforming lives.