Program Supervisor

The Arc Of The Ozarks; Lee's Summit (MO); On-site; USD 60,822 - 74,338; Full time

Benefits offered by this job

Medical insurance

403(b) retirement plan

Paid sick and vacation leave

Discounts on fitness center membership

Job summary

The Arc Of The Ozarks is seeking a Program Supervisor for a full-time position in Lees Summit, MO. This role involves overseeing community and residential service programs for individuals with autism and developmental disabilities.

The ideal candidate will hold a bachelor’s degree in human services or related field and have at least one year of experience working with autism spectrum disorders. This position includes a competitive salary starting at $67,580 and generous benefits.

Qualifications

• Minimum of a bachelor’s degree in human services or related discipline.
• Five years of relevant experience (two in a management capacity).
• One year of experience working with individuals with autism spectrum disorders.

Responsibilities

• Track client progress and implement individualized support plans.
• Supervise and coach direct support staff.
• Maintain accurate reports and documentation.

Skills

Working with individuals with autism spectrum disorders

Critical thinking

Communication

Interpersonal skills

Conflict-resolution

Time-management

Education

Bachelor’s degree in human services or related discipline

Five years of relevant experience or two in management

Job description

Job Overview

Program Supervisor – full‑time position located in Lees Summit, MO. This role encompasses oversight of community and residential service programs, including Group Home, Individualized Supported Living, Day Habilitation, and related services for individuals with autism, developmental disabilities, and co‑existing mental health conditions.

Responsibilities

• Track client progress and implement individualized support plans.
• Supervise and coach direct support staff in residential facilities.
• Develop and manage personnel schedules, ensuring adequate coverage.
• Maintain accurate reports, records, and documentation in compliance with policy.
• Conduct staff performance reviews and progressive disciplinary actions.
• Ensure program activities meet best‑practice standards and quality‑assurance requirements.
• Provide leadership in crisis management, safety, and health‑care delivery.
• Collaborate with family, staff, and external agencies on program goals.
• Participate in on‑call rotation and billing, variance reporting, and budgeting.

Qualifications

• Minimum of a bachelor’s degree in human services or related discipline, or five years of relevant experience (two years in a management capacity).
• One year of experience working with individuals with autism spectrum disorders, psychiatric disorders, and/or developmental disabilities.
• Experience with Individualized Supported Living or similar residential services preferred.
• Valid driver’s license and insured vehicle; ability to obtain a Missouri Class E license.

Benefits

• Competitive salary starting at $67,580 annually.
• Medical, vision, dental, and life insurance with 0‑day waiting period.
• Employer‑paid life insurance and AD&D coverage.
• 403(b) retirement plan with employer match up to 4% after one year of service.
• Paid sick and vacation leave, seven paid holidays, and a birthday day off.
• Vehicle reimbursement or fleet vehicle use.
• Discounts on phone, fitness center membership, and other perks.
• Opportunities for career advancement and professional development.

Traits and Characteristics Desired

• Passionate about working with individuals with disabilities and enhancing independence.
• Outstanding critical thinking, communication, and interpersonal skills.
• Ability to build positive, collaborative relationships with staff, families, and stakeholders.
• Empathy, compassion, and conflict‑resolution abilities.
• Strong work ethic, adaptability, and effective time‑management.
• Commitment to continuous learning and growth.