Program Supervisor

Mental Health Systems; Fresno (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

TURN is seeking an administrative supervisor to oversee daily operations, provide individual and group case consultation, and coordinate client care across disciplines. You will supervise staff, ensure documentation accuracy, and support treatment goals with the team.

The role involves direct client services, on-call coverage, and field-based work as required, with emphasis on confidentiality and quality improvement within a community behavioral health setting.

Qualifications

• Bachelor's degree in behavioral science and 1 year of experience OR Associate's degree in behavioral science and 3 years of experience OR 5 years of experience in the behavioral health field or SUD Certification/Registration.
• Experience providing mental health and/or substance use disorder services preferred.
• Cultural competency understanding required.
• Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.

Responsibilities

• Assist Program Manager with day-to-day operations and monitor staff productivity.
• Provide client service coordination/case management with the treatment team.
• Develop, evaluate, and implement treatment goals and plans.
• Provide direct client care and complete accurate documentation; meet minimum billable requirements.
• Perform shift management duties in coordination with other staff.
• Facilitate placement including pre-placement visits and transportation as needed.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client's care.
• Participate in scheduled program meetings.
• Other duties as assigned.

Skills

Cultural competency

Bilingual

Behavioral health experience

Education

Bachelor's degree in behavioral science with 1 year experience OR Associate's degree in behavioral science with 3 years OR 5 years in behavioral health OR SUD Certification/Registration

Tools

Microsoft Office

EHR software

Job description

At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People, Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.

Job Summary

Provide administrative and staff supervision including individual and group case consultation, coordinate client care among the disciplines, and provide direct client services.

Responsibilities

Reasonable accommodation may be made for individuals with disabilities to perform essential job functions.

• Assist Program Manager with day-to-day operations. Maintain staff productivity and monitor client records for contract compliance, treatment fidelity, and quality improvement.
• Provide client service coordination/case management including treatment team to assist clients in meeting basic needs and symptom management.
• Develop, evaluate, and implement treatment goals and plans in conjunction with the treatment team.
• Provide direct client care and complete accurate and timely documentation, meet minimum billable requirements for direct client services per contract.
• Performs shift management duties in coordination with other staff as directed by Program Manager.
• Facilitate placement including pre-placement visits, and transportation as needed.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client's care.
• Participate in scheduled program meetings.
• Other relevant duties as assigned.

Qualifications

• Bachelor's degree in behavioral science and one year of experience or Associate's degree in behavioral science and three years of experience or 5 years of experience in the behavioral health field or SUD Certification/Registration.
• Experience providing mental health and/or substance use disorder services preferred.
• Cultural competency understanding required.
• Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.

Physical Requirements

These physical demands represent what must be met to successfully perform the essential functions of this position. As mentioned above, reasonable accommodation may be made for qualified disabilities.

• Seeing
• Hearing
• Speaking
• Stooping/Bending
• Working in cramped spaces
• Moving around facility
• Moving between offices/clients
• Driving - light errands
• Climbing
• Lifting/carrying heavy items
• Driving - in the course of job duties
• Using hands/fingers
• Pushing/pulling/dragging items
• Standing for long periods
• Sitting for long periods
• Working outside/underground

Other Duties

This job description isn't a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).