Program Specialist (Training Manager).

Veterans Benefits Administration; Albuquerque (NM); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Telework eligibility

Job summary

Veterans Benefits Administration seeks a Program Specialist (Training Manager) to lead the development and maintenance of a regional training infrastructure, ensuring consistency and higher effectiveness of training across divisions. You will coordinate nationwide training initiatives and act as the primary advisor to the Director of the regional office on training needs.

You will oversee implementation and updates of centrally developed, mandatory training programs, and facilitate communication

Qualifications

• Specialized experience includes developing or administering training programs.
• Experience analyzing and evaluating reports.
• Developing or reviewing training materials and evaluating results.
• Effective communication across diverse audiences.

Responsibilities

• Develop and maintain a training infrastructure for the Regional Office to improve training effectiveness and consistency.
• Enhance the training communications network, reduce duplication, and serve as the point of contact for nationwide training initiatives.
• Advise the Director of the regional office on training needs and priorities.
• Coordinate and manage implementation, maintenance, and updates of centrally developed, mandatory training programs across divisions.

Job description

Duties

• Key role in the development and maintenance of a training infrastructure for the RO by enhancing effectiveness and consistency of training initiatives.
• Enhancing the network of training communication, reducing duplication and enhancing economy of scale, and serving as the point of contact for nationwide training initiatives.
• Serves as an advisor to the Director of the regional office on training needs in the regional office.
• Coordinating and managing the implementation, maintenance, and updates of centrally developed, mandatory developmental and technical training programs available to employees across each Division.

Specific Duties Include

• Key role in the development and maintenance of a training infrastructure for the RO by enhancing effectiveness and consistency of training initiatives.
• Enhancing the network of training communication, reducing duplication and enhancing economy of scale, and serving as the point of contact for nationwide training initiatives.
• Serves as an advisor to the Director of the regional office on training needs in the regional office.
• Coordinating and managing the implementation, maintenance, and updates of centrally developed, mandatory developmental and technical training programs available to employees across each Division.

Work Schedule

Full time, Monday through Friday 7:30 am - 4:00 pm

Compressed/Flexible

Available

Telework

This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual

This is not a virtual position.

Position Description/PD#

Program Specialist (Training Manager); PD03010-0

Relocation/Recruitment Incentives

Not Authorized.

Financial Disclosure Report

Not required

Bargaining Unit

No

Requirements

Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the Agency;
• whether your continued employment would advance organizational goals of the Agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period , your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Additional Conditions Of Employment Are As Follows

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary or trial period
• Selectees are required to serve a one-year supervisory probationary period if not previously completed in a Federal position.
• Designated and/or random drug testing may be required
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:10/26/2026.

TIME-IN-GRADE REQUIREMENT

As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement.

• For a GS-12 position you must have served 52 weeks at the GS-11 level.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

MINIMUM QUALIFICATION REQUIREMENT:

You may qualify based on your experience and as described below:

GS-12 Grade Level

GS-12 - Applicants must have one year of Specialized Experience which is equivalent to the next lower grade (GS-11 level) in the normal line of progression for the position. Specialized Experience is defined as experience in three or more of the following:

• Experience analyzing and evaluating reports.
• Administering a training program.
• Development or review of training/course materials, aids, devices, etc., and evaluation of training results.
• Work in the occupation or subject-matter field of the position to be filled that required training or instructing others.
• Effective communication skills across various audiences.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required.

Education

No substitution for Education.

Additional information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Veterans and Transitioning Service Members

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Reasonable Accommodation (RA) Requests:

If you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.