Program Specialist - Primary Care Clinic

US-Department-of-Veterans-Affair; Louisville (KY); On-site; USD 52,000 - 76,000; Full time

Job summary

US-Department-of-Veterans-Affair seeks an administrative and operational support professional for the Primary Care Service Line at the Robley Rex VA Medical Center in Louisville, KY. The role emphasizes scheduling, workflow coordination, quality control, and data management in a clinical program.

Qualified candidates have at least 1 year of specialized experience or an advanced degree, with education-for-experience substitutions available as outlined by OPM.

Qualifications

• One (1) year of specialized experience equivalent to the next lower grade level (GS-7) in the Federal service.
• Specialized experience is experience providing administrative and operational support for a clinical program or health care delivery system.

Skills

Specialized experience

Administrative support

Scheduling & workflow

Education

Master’s degree or equivalent graduate degree

Job description

The position serves as a key administrative and operational support professional within the Primary Care Service Line at the Robley Rex VA Medical Center in Louisville, KY.

SPECIALIZED EXPERIENCE:

One (1) year of specialized experience equivalent to the next lower grade level (GS-7) in the Federal service. Specialized experience is experience providing administrative and operational support for a clinical program or health care delivery system. Examples of qualifying experience include but are not limited to scheduling and workflow coordination, quality control (e.g., patient complaints, clinic waiting times, and access issues), and data management.

OR

SUBSTITUTION OF EDUCATION FOR EXPERIENCE:

Successful completion of a master's degree or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree.

OR

COMBINING EDUCATION AND EXPERIENCE

(Transcript Required): A combination of specialized experience and graduate education as described above may be used to meet the total qualification requirements.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.