Program Specialist III - Data-Driven Human Services

Mississippi Department of Human Services; Mississippi; On-site; USD 55,000 - 75,000; Full time

Job summary

The Mississippi Department of Human Services (MDHS) seeks a Program Specialist III to lead and coordinate state-wide human services initiatives in-state. You will monitor program activities, analyze performance metrics, ensure policy compliance, and prepare concise summaries for stakeholders.

The role emphasizes training staff, responding to inquiries, and partnering with internal teams and external agencies to improve service delivery.

Qualifications

• Experience coordinating projects and monitoring program outcomes.
• Analytical skills for data review and evidence-based recommendations.
• Clear written and verbal communication abilities.
• Ability to develop training materials and facilitate sessions.
• Strong customer service and stakeholder engagement.
• Knowledge of human services programs and public sector environments.
• Proficiency with office software and data systems.
• Strong organizational skills and ability to work independently and collaboratively.

Responsibilities

• Oversee and coordinate human services programs.
• Monitor program activities and track performance metrics.
• Ensure compliance with agency policies and state regulations.
• Analyze data and reports to identify trends and improvements.
• Prepare written summaries and documentation.
• Provide training and guidance to staff and partners.
• Respond to inquiries from participants and stakeholders.
• Collaborate with internal teams and external agencies to support implementation.

Skills

Program management

Analytical skills

Communication skills

Training skills

Customer service

Organizational skills

Independent work

Collaboration

Public sector experience

Education

Bachelor’s degree in social sciences, public administration, human services, or a related field, or equivalent relevant experience

Job description

The Mississippi Department of Human Services (MDHS) seeks a Program Specialist III to lead and coordinate state-wide human services initiatives in-state. You will monitor program activities, analyze performance metrics, ensure policy compliance, and prepare concise summaries for stakeholders.

The role emphasizes training staff, responding to inquiries, and partnering with internal teams and external agencies to improve service delivery.