Program Specialist — Community Services & Compliance

Abound Health; Bethlehem (Northampton County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Wellness benefits

401(k) plan

Job summary

Abound Health PA, LLC is seeking a Program Specialist to join our team in Lehigh Valley, Pennsylvania. This role reports to the Program Director and provides oversight for individuals receiving Pennsylvania Waiver or Base Funded Services in unlicensed programs, including IHCS.

You will supervise direct care staff, participate in ISP meetings, ensure documentation quality, and coordinate services across administrative offices and client homes within the region.

Qualifications

• Experience working with individuals with intellectual and/or developmental disabilities preferred.
• Knowledge of ISP implementation, task analysis, goal writing, and documentation practices.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple priorities and work independently and collaboratively.
• Valid driver's license, safe driving record, reliable transportation, and required vehicle documentation.
• Meet applicable ODP training and qualification requirements for assigned unlicensed services.

Responsibilities

• Oversee client services, documentation, and records to ensure compliance with applicable ODP requirements.
• Supervise and support direct care staff, including performance evaluations, development, training, and scheduling.
• Participate in ISP meetings and support implementation of client goals, task analyses, and interventions.
• Complete assessments, progress reports, service documentation, and incident reports as required.
• Monitor service utilization, billing, staffing coverage, and service authorizations.
• Ensure client-specific training is completed and provide guidance to direct care staff.
• Support clients and families with accessing appropriate community resources and services.

Skills

Organizational skills

Communication skills

Interpersonal skills

Prioritization

Education

High School Diploma or GED

Human services coursework preferred

Job description

Abound Health PA, LLC is seeking a Program Specialist to join our team in Lehigh Valley, Pennsylvania. This role reports to the Program Director and provides oversight for individuals receiving Pennsylvania Waiver or Base Funded Services in unlicensed programs, including IHCS.

You will supervise direct care staff, participate in ISP meetings, ensure documentation quality, and coordinate services across administrative offices and client homes within the region.