Program Specialist

VB Spine, LLC; United States; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Ongoing training opportunities

Job summary

VB Spine, LLC is looking for a dedicated professional to support spine surgical cases and assist with the implementation of VB Spine technologies. This role requires a high school diploma and ideally a bachelor's degree or surgical technologist certification.

Your contributions will enhance customer support and relationships within the healthcare environment. Join a dynamic team to grow your clinical expertise while impacting surgeons and clinical teams directly.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree from an accredited four-year college or university preferred.
• Surgical Technologist certification or nursing degree preferred.
• Knowledge of spinal anatomy necessary to support surgeons and healthcare professionals.
• Clinical or operating room experience preferred.
• Experience in medical device education and customer programs preferred.

Responsibilities

• Support spine surgical cases effectively.
• Assist with onboarding and clinical utilization of VB Spine technologies.
• Educate customers on surgical instruments and procedures.
• Coordinate program activities within assigned accounts.
• Build relationships with surgeons and healthcare professionals.

Skills

Communication skills

Organizational skills

Problem-solving skills

Attention to detail

Relationship building

Education

High school diploma

Bachelor’s degree (preferred)

Surgical Technologist certification

Job description

• Represent VB Spine and provide professional, efficient, and effective support during spine surgical cases.
• Support the implementation, onboarding, and clinical utilization of VB Spine technologies.
• Assist surgeons and clinical teams with workflow integration, education, and ongoing program support.
• Coordinate program activities within assigned accounts, including case coverage, customer training, scheduling, inventory management, and instrument logistics.
• Develop and maintain expert knowledge of VB Spine products, technologies, procedures, and relevant industry trends.
• Educate customers and internal partners on VB Spine technologies, surgical instruments, implants, procedures, and clinical applications.
• Build and maintain strong relationships with surgeons, healthcare professionals, clinical teams, and other key account stakeholders.
• Partner with Sales Representatives, Sales Management, Medical Education, Marketing, Operations, and other cross-functional teams to support customer success and achieve program objectives.
• Communicate customer needs, account activity, program updates, and field feedback to appropriate internal teams.
• Coordinate and maintain inventory, surgical trays, instruments, and other program-related materials within the assigned territory.
• Assist with scheduling and coordinating case coverage, customer training, and other account-support needs.
• Support the planning and execution of local, regional, and national medical education events.
• Attend and participate in sales meetings, training programs, conventions, trade shows, and other company-sponsored events as directed.
• Complete all required reports, documentation, and administrative responsibilities accurately and within established timelines.
• Perform other duties and responsibilities as assigned.

What You Bring:

• High school diploma or equivalent required.
• Bachelor’s degree from an accredited four-year college or university preferred.
• Surgical Technologist certification or nursing degree preferred.
• Knowledge of spinal anatomy and anatomical landmarks necessary to support surgeons and healthcare professionals in the use of VB Spine products.
• Clinical or operating room experience preferred.
• Experience supporting medical device, healthcare, clinical education, sales, or customer programs preferred.
• Ability to understand and clearly communicate technical information related to surgical instruments, implants, procedures, and products.
• Strong organizational skills with the ability to coordinate multiple cases, accounts, priorities, and program activities.
• Excellent written and verbal communication skills.
• Demonstrated ability to build rapport and maintain effective working relationships with customers and colleagues.
• Strong attention to detail with the ability to complete documentation accurately and promptly.
• Ability to work independently while collaborating effectively with a cross-functional team.
• Strong problem-solving skills and the ability to respond appropriately in fast-paced clinical environments.
• Ability to work effectively with a diverse workforce and contribute as a dependable team member.

Physical & Mental Requirements:

• Ability to travel up to 50% and support accounts throughout the assigned territory as directed by Sales Management.
• Ability to lift and carry multiple surgical trays weighing a minimum of 24 pounds each.
• Availability to respond to customer emergencies on a 24-hour-per-day basis when required.
• Ability to safely handle instruments that may have been exposed to blood or other bodily fluids while following all applicable safety protocols and OSHA requirements.
• Ability to regularly communicate verbally and hear in clinical and professional environments.
• Visual abilities must include close vision, depth perception, and the ability to adjust focus.
• Ability to manage multiple priorities, changing schedules, and time-sensitive customer needs.
• Ability to remain composed, organized, and responsive in fast-paced surgical environments.
• Strong judgment, professionalism, and attention to detail.
• Ability to bring responsibilities through completion with minimal supervision.
• Unwavering ethics and integrity in a competitive and demanding work environment

Why VB Spine?

At VB Spine, you’ll have the opportunity to work directly with surgeons and clinical teams while supporting technologies used in life-changing spinal procedures. You’ll gain valuable operating room experience, develop deep clinical and product expertise, and collaborate with teams across Sales, Medical Education, Marketing, and Operations.

We provide the training, mentorship, and support you need to grow your skills and build a meaningful career within the medical device industry. If you enjoy combining clinical support, customer relationships, education, and hands‑on problem‑solving, this role offers the opportunity to make a visible impact every day.

Compensation:
Pay for this role is competitive and based on experience, with additional factors like territory requirements, qualifications, and performancetaken into account. The typical pay range for this position is $70,000.00 - $100,000.00 with eligibility to earn commission and/or bonuses + benefits.

VB Spine reserves the right to offer compensation outside of this listed range. Final compensation isdeterminedon a case-by-case basis and considers a variety of factors including experience level, skillset, and market conditions.

Benefits include:

• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and holidays
• Ongoing training and professional development opportunities
• Opportunity to grow within a fast‑paced, dynamic company

VB Spine, LLC

A Legacy of Excellence. A Future of Possibilities.

VB Spine, a leading family‑owned medical technology company, specializes in innovative solutions for spine surgery, enhancing patient outcomes through a comprehensive product portfolio and global partnerships.

Medical Equipment Manufacturing Manufacturing

Company size 1,001-5,000 employees

Total funding 0

Momentum

Team growth

Momentum

91% in 12 mo

773 employees on LinkedIn

Capital

Funding history

Footprint

Where they work

Headquarters Leesburg, Virginia