Program Specialist

University-of-Hawaii-System; Honolulu (HI); On-site; USD 58,000 - 72,000; Full time

Job summary

University of Hawai'i at Manoa, Hamilton Library, seeks a Program Specialist to oversee Hawaiian and Pacific Collections circulation, staff supervision, and budgeting. The role emphasizes collaboration with librarians and a commitment to high-quality library services.

The position requires a bachelor's degree and relevant experience, with duties including training, scheduling, and occasional after-hours work to support library operations.

Qualifications

• Bachelor's degree and 1 year of progressively responsible professional experience in office administration or customer service.

Responsibilities

• Facilitates Hawaiian and Pacific Collection circulation and stacks management activities.
• Maintains clear, regular communication with librarians and staff to ensure high-quality, consistent services.
• Develops and maintains an effective, collegial, service-oriented team environment within the Hawaiian and Pacific Collections Department.
• Oversees recruitment, training, emergency preparation, supervision of staff and students, and manages related budgets and timekeeping records.
• Hires, trains, schedules, supervises, approves timesheets, and manages student employees to support department operations.
• Prepares and analyzes basic financial, circulation, statistical reports including the department student budget.
• Advises Department Chair on budget and anticipated considerations.
• Works outside of normal business hours including nights and weekends in alignment with library operations.

Skills

Office administration

Customer service

Communication

Budget management

Staff supervision

Training

Education

Baccalaureate degree in arts, social sciences, arts and humanities, sciences, education, business, Hawaiian Studies, Hawaiian Language, or Pacific Islands Studies or related field

Tools

Microsoft Office

Google Docs

Databases

Spreadsheets

Job description

Program Specialist (0097743) | University of Hawai'i page has loaded.

Full-Time Permanent

Job Number

2026-02083

University of Hawai'i at Manoa - Library Services

Division

Hamilton Library

09/30/2026

Closing Date

10/21/2026 11:59 PM Hawaii

Position Number:

0097743

Description

Title: Program Specialist

Position Number: 0097743

Hiring Unit: University of Hawaii at Manoa, Library Services, Hawaiian and Pacific Collections Department

Location: University of Hawaii at Manoa, Hamilton Library

Pay Band: A

Salary : salary schedules and placement information

Full Time/Part Time: Full-time

Month: 11-month

Temporary/Permanent: Permanent

Duties and Responsibilities

• *Facilitates Hawaiian and Pacific Collection circulation and stacks management activities.
• *Maintains clear, regular communication with librarians and staff to ensure high-quality, consistent services.
• *Develops and maintains an effective, collegial, service-oriented team environment within the Hawaiian and Pacific Collections Department.
• *Oversees the recruitment, training, emergency preparation, working supervision, and retention of circulation staff and students, and manages related budgets and timekeeping records.
• *Hires, trains, schedules, supervises, approves timesheets, corrects and recommends dismissal of student employees as necessary to support all functions of department operations.
• Conducts internal training and informational sessions, develops and writes resource materials and internal documentation on established policies and procedures for department students and staff.
• Prepares and analyzes basic financial, circulation, statistical reports, including the department student budget.
• Apprises and advises the Department Chair of budget and any anticipated budgetary considerations.
• *Works outside of normal business hours including nights and weekends in alignment with library operations.
• Other duties as assigned.

Minimum Qualifications

Education and Professional Work Experience

• Possession of a baccalaureate degree in arts, social science, arts and humanities, science, education, business, Hawaiian Studies, Hawaiian Language, or Pacific Islands Studies or related field and 1 year(s) of progressively responsible professional experience with responsibilities for office administration or customer service; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

Knowledge, Skills and Abilities

• Functional knowledge of principles, practices and techniques in the area of office administration or customer service demonstrated by knowledge, understanding and ability to apply concepts, terminology.
• Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with office administration or customer service.
• Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in the area of office administration or customer service.
• Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
• Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
• Demonstrated ability to operate a personal computer, apply word processing and spreadsheet software, and collaborative web applications.

Supplemental Minimum Qualifications

• Ability to work nights and weekends.
• Ability to manage work priorities and projects, and collaborate effectively within a team environment.

Desirable Qualifications

• Attention to detail and accuracy.
• Knowledge of Hawaiian and/or Pacific Islands topics.
• Familiarity with Hawaiian language and/or other Pacific Islands languages.
• Demonstrated ability and willingness to learn and to take on new challenges.
• Familiarity with the University of Hawaii at Manoa Library systems, policies, and procedures.
• Considerable working knowledge using Microsoft Office applications and Google Docs.
• Considerable working knowledge and demonstrated ability to use databases and/or spreadsheets. to prepare reports and analysis to be used by the department to make informed decisions.
• Ability to prepare and maintain comprehensive documentation, reports and training materials for circulation and stacks management.

Inquiries: Stu Dawrs, Screening Committee Chair, [e-mail]

EEO, Clery Act, ADA

The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: https://www.hawaii.edu/offices/eeo/policies/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/ , or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/