Program Services Specialist Inventory & Client Care

Wurth Industry USA; Town of Richfield (WI); Sur place; USD 24 000 - 34 000; Plein temps

Avantages offerts par ce poste

Health benefits and programs - medical

401(k)

Paid Time Off

Paid holidays

Tuition reimbursement

Résumé du poste

Würth Industry USA is seeking a Vendor-Managed Inventory Program Service Representative for our Richfield, WI warehouse. The role runs Monday–Friday, 6:00am–3:00pm, on-site with responsibilities spanning stocking, program growth, and customer liaison.

Key duties include maintaining inventory levels using VMI platforms, transporting products, and ensuring safety and professional customer interactions. Requires high school diploma or GED, 1–2 years material handling, and 2 years customer

Qualifications

• 1-2 years of material handling or warehouse experience.
• Minimum of 2 years' experience in customer management.
• Valid Driver's License and clean driving record.
• Ability to pass/maintain DOT certification.
• Employee must be able to lift 30 to 60 pounds and stand up to 8 hours.
• Work in customer facilities with varied conditions including seasonal driving.
• Basic computer knowledge including Microsoft Office.
• Strong verbal and written communication across departments.
• Ability to build positive relationships and handle difficult customer situations.

Responsabilités

• Accurately stock product for multiple customer programs by filling or swapping product bins in customer locations, ensuring optimal inventory levels.
• Transport product to customers as necessary.
• Drive program growth through setup of new customer programs, expansion of existing programs, and forwarding expansion opportunities to appropriate organizational departments.
• Monitor and maintain optimal inventory levels by using VMI platforms and placing orders when necessary; review open orders.
• Maintain expert knowledge of program systems and operations.
• Maintain equipment, a clean workspace, and professional customer interactions.
• Actively communicate with internal and external stakeholders; resolve issues impacting programs or service levels.
• Comply with all policies and safety standards; perform other duties as assigned.

Connaissances

Material handling

Customer management

Communication

Microsoft Office

Driver's license

DOT certification

Physical stamina

Formation

High School Diploma or GED

Description du poste

Würth Industry USA is seeking a Vendor-Managed Inventory Program Service Representative for our Richfield, WI warehouse. The role runs Monday–Friday, 6:00am–3:00pm, on-site with responsibilities spanning stocking, program growth, and customer liaison.

Key duties include maintaining inventory levels using VMI platforms, transporting products, and ensuring safety and professional customer interactions. Requires high school diploma or GED, 1–2 years material handling, and 2 years customer