Program Service Technician I (40 hrs/wk, 185 days)

Washoe County School District; Reno (NV); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Sick Leave

Holiday Pay

Vacation Pay

PERS

Health insurance

Job summary

Washoe County School District seeks a Program Service Technician 1 to provide clerical, administrative, and technical support under general direction in Nevada. The role supports program administration, analyzes data, and ensures compliance with laws and district policies.

The candidate will review contracts and procedures, compile reports, and assist in GT data reporting and allocation paperwork. A high school diploma and 3 years of related experience are typical requirements.

Qualifications

• Education: High school diploma or equivalent; coursework in business administration, accounting, statistics desirable.
• Experience: Three years in a public or private agency performing duties similar to the specialty.

Responsibilities

• Reviews, completes, and processes technical documents with knowledge of laws and regulations pertaining to the department or program.
• Researches, analyzes data from multiple sources and prepares detailed reports for administrative review and control.
• Reviews proposed changes to contracts, procedures, policies, and new legislation; advises on impact and actions.

Skills

Communication

Data analysis

Report writing

Office software

Education

High school diploma

Business administration coursework

Accounting coursework

Statistics coursework

Tools

Excel

Infinite Campus

Word

OnBase

SharePoint

Microsoft Applications

Job description

Summary Description

Under general direction, performs highly responsible, complex, and diversified clerical, administrative, and technical support functions. Incumbent performs related work as required.

Essential Duties And Responsibilities

• Reviews, completes, and processes technical documents applying thorough and detailed knowledge of the appropriate laws, rules and regulations pertaining to the department or program; gives information regarding the special and/or technical program to district personnel, service providers, vendors, and/or the general public.
• Researches, assembles, tabulates, and analyzes data from a wide variety of sources; interviews and consults with district and department officials. District personnel, service providers, vendors, and others to give and receive information; prepares detailed narrative and/or statistical reports for administrative review and control; makes recommendation on procedures, policies, and program alternatives.
• Reviews proposed changes to existing contracts, procedures, policies, and new legislation; advises departmental heads on the potential impact to program operations; makes recommendations for necessary actions.

PROGRAM SERVICE TECHNICIAN 1

Summary Description

Under general direction, performs highly responsible, complex, and diversified clerical, administrative, and technical support functions. Incumbent performs related work as required.

Essential Duties And Responsibilities

Program Administration, Analysis & Compliance

• Reviews, completes, and processes technical documents applying thorough and detailed knowledge of the appropriate laws, rules and regulations pertaining to the department or program; gives information regarding the special and/or technical program to district personnel, service providers, vendors, and/or the general public.
• Researches, assembles, tabulates, and analyzes data from a wide variety of sources; interviews and consults with district and department officials. District personnel, service providers, vendors, and others to give and receive information; prepares detailed narrative and/or statistical reports for administrative review and control; makes recommendation on procedures, policies, and program alternatives.
• Reviews proposed changes to existing contracts, procedures, policies, and new legislation; advises departmental heads on the potential impact to program operations; makes recommendations for necessary actions.

Program Operations & Support

• Monitors on-going program activities initiating or recommending changes to improve program efficiency; performs responsible clerical functions to accomplish assigned programmatic duties.
• May review subordinate account clerks or office assistants.

When assigned to Gifted & Talented

This position will compile and technically interpret data for Gifted and Talented eligibility to prepare routine and special reports required by state and district uses; Responsible for submitting paperwork as required for allocation purposes for GT Teacher positions.

Qualifications

Any combination of education and experience that could likely provide the required knowledge and skills is qualifying. A typical way to obtain knowledge and skills would be:

Education: Equivalent to a high school diploma. Coursework in business administration, accounting, statistics, or other related field is desirable.

Experience: Three (3) years of experience in a public or private agency performing duties of a nature similar to the specialty for which application is made and which provided working knowledge of the pertinent laws, rules and regulations governing the specialty for which application is made.

Licenses/Certificates: None required.

Knowledge Of

Knowledge of: For Gifted and Talented: Knowledge of laws, rules, principles and practices of the functional areas relevant to Gifted and Talented programming regulations and procedures. Knowledge of writing reports, computer programs, current office methods, procedures and equipment, as well as website creation and maintenance.

Competencies for Successful Performance of Job Duties

• Laws, rules, principles, and practices of the functional areas germane to the specialty for which application is made;
• Report and correspondence writing;
• Public sector administration, and business operational practices;
• Governmental accounting and control;
• Enterprise software systems and business applications related to areas of specialty;
• Modern office practices, business processes, and technology systems.

Skill In

• Working independently;
• Understanding, interpreting, and applying laws, rules as they relate to specialty area(s);
• Gathering and analyzing data;
• Preparing clear, concise narrative and statistical reports, records, and correspondence;
• Performing advanced administrative and technical duties;
• Proficiently preparing and managing electronic documents, records, and correspondence
• Utilizing office technology and software applications.
• Evaluating situations accurately and taking effective courses of action;
• Exercising sound judgment, diplomacy, and professionalism in a variety of situations;

Skill: For Gifted and Talented

In addition to the above, The ability to create and develop systems for monitoring students and programs and maintaining website development and updates. Able to run Excel, Infinite Campus, Word, OnBase, Various Microsoft Applications, SharePoint and computer programs as needed for the variety of job tasks.

Ability To

• Communicate effectively in English, both orally and in writing,
• Understanding and carrying out oral and written instructions;
• Establishing and maintaining effective working relationships with those contacted in the course of work.

Work Environment

• Exposure to weather: Rarely
• Exposure to loud noises: Rarely
• Working in confined spaces: Never
• Working at heights: Never
• Working with hazardous materials: Never

Physical Demands

• Lifting/Carrying: Occasionally
• Standing/Walking: Occasionally
• Bending/Stooping: Occasionally
• Reaching: Occasionally
• Pushing/Pulling: Occasionally
• Climbing: Rarely
• Fine motor skills: Frequently

Definitions:

• Never: The activity or condition does not occur.?
• Rarely: The activity or condition occurs less than 10% of the time.?
• Occasionally: The activity or condition occurs 10-30% of the time.?
• Frequently: The activity or condition occurs 30-60% of the time.?
• Continuously: The activity or condition occurs more than 60% of the time?

THIS JOB SPECIFICATION SHOULD NOT BE CONSTRUED TO IMPLY THAT THESE REQUIREMENTS ARE THE EXCLUSIVE STANDARDS OF THE POSITION. INCUMBENTS MAY BE REQUIRED TO FOLLOW ANY OTHER INSTRUCTIONS, AND TO PERFORM ANY OTHER RELATED DUTIES AS MAY BE REQUIRED BY THEIR SUPERVISOR.

The Washoe County School District is committed to providing a safe and respectful learning and working environment for all students, staff, and visitors. The District prohibits bullying, cyber-bullying, harassment, sexual harassment, and/or discrimination based on an individual's actual or perceived race, color, religion, sex (including pregnancy), national origin, age, sexual orientation, gender identity or expression, genetic information, veterans or military status, marital status, disability or the presence of any sensory, physical or mental handicap in any of its educational programs/activities and employment, or in any program or activity conducted or funded by the U.S. Department of Agriculture. The District prohibits discrimination against any youth group listed in Title 36, as a patriotic society, (i.e., Boy Scouts of America) from access to public school facilities use.

Equal Opportunity Employer Statement

Washoe County School District is proud to be an equal opportunity employer. The Washoe County School District is committed to providing all applicants and employees equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, military status, or other characteristics protected by applicable law. Here at Washoe County School District, we are a diverse group of people who honor the differences that drive innovative solutions to meet the needs of our students and employees. We believe that through a culture of inclusivity, we have the power to reflect on the community we serve.

Site(s) Gifted & Talented

Internal Job Number 2026-27-E265348

Salary

Grade 20

Sch A: $19.78 (entry step)

Sch B: $23.85 (entry step)

New employees hired by Washoe County School District are normally placed on the entry step of the grade of the position.Salaries are subject to adjustment and may increase and decrease each fiscal year.

View the salary schedules here.

Range/Grade 20

Additional Job Information

• No waiting period on Medical, Dental, Vision and Life Insurance
  • Employees may select an insurance plan wherein WCSD contributes 100% of insurance premiums.
• Sick Leave, Holiday Pay and Vacation Pay
• Public Employees Retirement System (PERS)
  • Contribution options will be explained in detail during the New Employee Orientation.
• Salary Increases
• Longevity Bonuses
• Guidance Resources
• And More - Visit our Benefits page for more information.

Please be advised health insurance premiums are paid by employees at a prorated percent for those working less than full time.

Fingerprinting and Deduction

New employees will be fingerprinted upon hire and will have $58.50 deducted from their first paycheck to help defray the cost of fingerprinting. Fingerprint fees are subject to change.

Any applicant who would like to request a reasonable accommodation in any step of the selection process should contact Human Resources at [phone] or email [e-mail].