Program/Project Support Coordinator I

University of Missouri-Columbia; Columbia Township (MO); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Retirement benefits

Paid time off

Educational fee discounts

Job summary

The University of Missouri-Columbia invites applications for a Program/Project Support Coordinator I to support ADA Center activities, handle consumer calls and emails, and represent the Center at outreach events on campus.

Based in the Department of Architectural Studies, this on-site role assists with intake of requests, coordinates with senior staff on technical assistance, and supports the ADACC membership program, serving ADA professionals nationwide.

Qualifications

• Bachelor's degree or equivalent combination of education and experience with 1 year of related work experience.
• Basic knowledge of the ADA including Title I, II, and III regulations.
• Ability to understand and interpret regulatory language, guidance, and court cases.

Responsibilities

• Conduct initial intake of consumer requests for ADA information and assist with basic techinal inquiries.
• Represent the Great Plains ADA Center at exhibits and events and respond to inquiries via email or phone.
• Assist in membership-related service activities for the ADACC program.
• Support special projects related to ADA technical assistance programming.

Skills

Customer service

Communication skills

ADA knowledge

Education

Bachelor's degree or equivalent

Job description

Job Description

The Great Plains ADA Center is seeking a Program/Project Support Coordinator I to support technical assistance activities, provide information about the Center's general services, and attend outreach and exhibit events as a representative of the Great Plains ADA Center.

Hiring Department

Department of Architectural Studies

Job Description

The Great Plains ADA Center is seeking a Program/Project Support Coordinator I to support technical assistance activities, provide information about the Center's general services, and attend outreach and exhibit events as a representative of the Great Plains ADA Center.

The Great Plains ADA Center is a federally funded member of the ADA National Network, providing information, training, technical assistance, and resources on the Americans with Disabilities Act (ADA) to individuals and organizations throughout Iowa, Kansas, Missouri, and Nebraska. The Center also develops and delivers national training programs, including the National ADA Symposium and ADA Coordinator Training Certification (ADACC) Program conferences, serving ADA professionals and other stakeholders from across the country.

This position is responsible for taking consumer calls and emails and providing technical assistance on the Americans with Disabilities Act with the support of senior staff. The position will provide general information about the Center and its services to consumers as well as represent the Center at exhibits and other events. The position will also assist in providing services related to the ADACC membership program, as needed.

Key Responsibilities

• Conduct initial intake of consumer requests for ADA technical assistance, providing general information and referring advanced questions to senior staff or using senior staff support to provide techical assistance
• Represent the Great Plains ADA Center at exhibits and other events
• Respond to inquiries about Great Plains ADA Center programs via email or phone
• Assist in special projects related to ADA technical assistance programming
• Other duties as assigned
• Assist the ADACC Director in tasks related to maintaining membership records, as needed

Shift

Monday through Friday, 8:00AM - 5:00PM

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and 1 year of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

• Basic knowledge of the ADA including Title I, II, and III regulations
• Ability to understand and interpret regulatory language, guidance, and court cases

Anticipated Hiring Range

Salary Range: $19.25 to $27.40 per hour. This is a grant-funded position. Grade: GGS 008. University Title: Program/Project Support Coordinator I. Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Sponsorship Information

Employment visa sponsorship is not available for this position.

Other Information

This is an on-site position located on the campus of the University of Missouri-Columbia. Applicants must reside in the state of Missouri or be willing to relocate prior to the hire date.

Community Information

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours’ drive from St. Louis and Kansas City, Columbia is Boone County’s largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.