Program Operations Supervisor, Mental Health

St Anne's Family Services; Los Angeles (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

St. Anne’s Family Services is seeking a Lead Program Assistant to support the Mental Health Services team at the Los Angeles campus. The role focuses on administrative oversight, client file maintenance, and coordination of program activities to ensure smooth operations.

The ideal candidate will have a high school diploma, strong typing and office software skills, and experience in a fast-paced environment, with a commitment to compassionate, confidential service for families.

Qualifications

• High school diploma or equivalent is required.
• Excellent typing, transcription, grammar, and editing skills.
• Experience with Microsoft Office, Internet, and Excel.
• Excellent verbal communication and ability to receive feedback.

Responsibilities

• Supervise, evaluate, and take action regarding personnel reporting to this position.
• Greet families and manage reception duties; coordinate incoming calls.
• Update master rosters and monthly reports for all programs in MHS.
• Prepare and maintain EHRS charts and program invoicing within budget.
• Coordinate appointments with the psychiatrist and assist with chart Prep.
• Maintain confidentiality and ensure compliance with HIPAA.

Skills

Typing

Transcription

Editing

Microsoft Office

Excel

Verbal communication

Feedback acceptance

Education

High School Diploma

Tools

Microsoft Office

Excel

Internet

Job description

St. Anne’s Family Services is seeking a Lead Program Assistant to support the Mental Health Services team at the Los Angeles campus. The role focuses on administrative oversight, client file maintenance, and coordination of program activities to ensure smooth operations.

The ideal candidate will have a high school diploma, strong typing and office software skills, and experience in a fast-paced environment, with a commitment to compassionate, confidential service for families.