Program Operations & Scheduling Specialist

North Hudson Academy; Cherry Hill Township (NJ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and sick time

Life insurance

Short-term and long-term disability

Employee Assistance Program (EAP)

Employee referral bonus opportunities

Job summary

First Children Services seeks a Program Operations Coordinator to support Transitions and Homebound Services programs in Cherry Hill, NJ. You will coordinate daily operations, maintain records, and liaise with districts, families, and staff to ensure timely service delivery.

The role requires 2–4 years of administrative or program coordination experience and strong organizational and communication skills. This is a full-time, on-site position with benefits including insurance and PTO.

Qualifications

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in Education, Human Services, Business Administration, Healthcare Administration, or a related field preferred.
• Two to four years of administrative, program coordination, education, healthcare, or related experience preferred.

Responsibilities

• Coordinate daily administrative operations for Transitions and Homebound programs.
• Maintain student records, attendance, documentation, and program files.
• Enter and update information within internal systems.
• Prepare reports, spreadsheets, and program-related documentation.
• Maintain inventory of office and program supplies.
• Support program events and special projects as assigned.
• Serve as an administrative point of contact for school districts, families, and referral sources.
• Coordinate referral intake and onboarding activities.
• Facilitate communication between districts, instructional staff, clinicians, and program leadership.
• Ensure required documentation is completed accurately and within established timelines.
• Respond to inquiries from families and district representatives in a professional and timely manner.
• Coordinate homebound instructional schedules.
• Assist with staff scheduling based on availability and student needs.
• Schedule meetings, intake appointments, and program reviews.
• Monitor service requests and required documentation.
• Track timelines and follow up on outstanding items.
• Answer incoming calls and assist visitors.
• Provide scheduling and administrative support to the Program Supervisor.
• Prepare correspondence, meeting materials, and internal communications.
• Assist with monthly reporting and billing preparation.
• Maintain organized and professional office spaces.
• Work collaboratively with Finance, Human Resources, Business Development, Clinical Leadership, and Educational teams.
• Maintain positive relationships with school district partners and community organizations.
• Support a collaborative and professional team environment.
• Assist with additional duties as assigned.

Skills

Organizational skills

Communication skills

Customer service

Multitasking

Attention to detail

Confidentiality

Microsoft Office

Databases / SIS / CRM

Education

High school diploma or equivalent

AA/BA in Education, Human Services, Business Admin, Healthcare Admin or related field

Tools

Microsoft Office

Student Information Systems

CRM systems

Job description

First Children Services seeks a Program Operations Coordinator to support Transitions and Homebound Services programs in Cherry Hill, NJ. You will coordinate daily operations, maintain records, and liaise with districts, families, and staff to ensure timely service delivery.

The role requires 2–4 years of administrative or program coordination experience and strong organizational and communication skills. This is a full-time, on-site position with benefits including insurance and PTO.