Education Programs Operations Lead

First-Children-Services; Cherry Hill Township (NJ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and sick time

Life insurance

Short-term and long-term disability

Employee Assistance Program (EAP)

Employee referral bonus opportunities

Job summary

First Children Services in Cherry Hill, NJ is seeking a Program Operations Coordinator to support Transitions and Homebound Services. You will manage administrative processes, scheduling, and documentation, acting as a point of contact for districts, families, and staff to ensure timely service delivery.

The role involves coordinating onboarding, maintaining records, preparing reports, and supporting billing and monthly reporting.

Qualifications

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in Education, Human Services, Business Administration, Healthcare Administration, or a related field preferred.
• Two to four years of administrative or program coordination experience preferred.

Responsibilities

• Coordinate daily administrative operations for Transitions and Homebound programs.
• Maintain student records, attendance, documentation, and program files.
• Enter and update information within internal systems; prepare reports and program documentation.
• Coordinate referral intake and onboarding activities; facilitate communication with districts and families.
• Schedule meetings, intake appointments, and program reviews; monitor service requests and timelines.
• Provide scheduling and administrative support to the Program Supervisor; assist with monthly reporting and billing.

Skills

Organizational skills

Time management

Written communication

Verbal communication

Education

High school diploma or equivalent

Associate's or Bachelor's degree in Education, Human Services, Business Administration, Healthcare Administration or related field

Tools

MS Office

Databases

CRM systems

Job description

First Children Services in Cherry Hill, NJ is seeking a Program Operations Coordinator to support Transitions and Homebound Services. You will manage administrative processes, scheduling, and documentation, acting as a point of contact for districts, families, and staff to ensure timely service delivery.

The role involves coordinating onboarding, maintaining records, preparing reports, and supporting billing and monthly reporting.