Program Operations Lead – Wounded Warrior Support (Hybrid)

Struction Solutions; Quantico (VA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Struction Solutions is seeking an Assistant Program Manager to support daily program operations, staffing coordination, and contract deliverables for a 24/7/365 call center program with the U.S. Marine Corps partners.

The role provides continuity of leadership, coordinates geographically dispersed teams, ensures quality oversight, training, and compliant, secure operations across hybrid work sites. U.S. citizenship is required.

Qualifications

• Bachelor’s degree or equivalent is required.
• At least one year of program or operations management experience.
• Experience coordinating personnel, schedules, and deadlines.
• U.S. citizenship and the ability to obtain CAC/MCEN access.

Responsibilities

• Assist the Program Manager with daily operations and serve as backup.
• Support staffing, scheduling, workforce coverage, and escalations.
• Monitor performance metrics, deliverables, and training completion.
• Coordinate with supervisors, site leads, subcontractors, and government staff.
• Ensure compliance with procedures, privacy, and security protocols.

Skills

Program management

Operations management

Staff coordination

Communication

Documentation

Education

Bachelor's degree or equivalent

Job description

Struction Solutions is seeking an Assistant Program Manager to support daily program operations, staffing coordination, and contract deliverables for a 24/7/365 call center program with the U.S. Marine Corps partners.

The role provides continuity of leadership, coordinates geographically dispersed teams, ensures quality oversight, training, and compliant, secure operations across hybrid work sites. U.S. citizenship is required.