Program Operations Lead – Workforce Programs

Equus; Racine (WI); On-site; USD 58,000 - 62,000; Full time

Job summary

Equus Workforce Solutions in Racine, WI seeks an experienced supervisor to oversee program operations for welfare and workforce development projects. You will lead daily activities, ensure compliance, and optimize processes to meet contract requirements.

Responsibilities include coordinating training, managing reports, and guiding staff to achieve performance goals while staying current with relevant laws and policies.

Qualifications

• Preferred associate degree in a related field or a minimum of two years’ work experience in a related field, or a satisfactory equivalent of education and experience
• Experience organizing, planning and developing program operations at a supervisory level
• Knowledgeable about community resources and able to work with and relate to job seekers and be culturally sensitive
• Knowledgeable about Workforce programs and can navigate appropriate state and contract specific system(s)
• Ability to work independently/self-starter while remaining in communication
• Computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
• Proficient in MS Word and Excel systems, and the ability to learn specialized databases and software
• Current driver’s license (with low-risk driver rating) and automobile liability insurance

Responsibilities

• Oversee the project's programmatic activities and daily operations to ensure effective execution.
• Review reports and implement programs to ensure compliance with contractual obligations and regulatory requirements.
• Analyze operational processes and procedures to identify opportunities for performance optimization.
• Define and establish clear operational goals aligned with project objectives.
• Prioritize tasks and adapt service delivery strategies as needed to meet evolving demands; may supervise staff.
• Maintain a thorough understanding of all technical aspects of operational units.
• Stay current with applicable federal, state, and local laws, regulations, and policies related to welfare and workforce development programs.
• Drive performance and productivity across teams and project areas.
• Delegate responsibilities and provide guidance to staff to meet or exceed performance standards; monitor performance and recommend coaching and or corrective actions when necessary.
• Facilitate regular meetings with partners to promote open and consistent communication.
• Coordinate and oversee training activities to ensure staff are equipped to implement project activities effectively.
• Contribute to the development and maintenance of standard operating procedures.
• Perform other duties as assigned to support project success.

Skills

Supervisory program operations

Workforce programs knowledge

Community resources knowledge

Independent self-starter

Database and software systems literacy

MS Word

MS Excel

Driver's license

Education

Associate degree or 2 years related field experience

Tools

MS Word

MS Excel

Job description

Equus Workforce Solutions in Racine, WI seeks an experienced supervisor to oversee program operations for welfare and workforce development projects. You will lead daily activities, ensure compliance, and optimize processes to meet contract requirements.

Responsibilities include coordinating training, managing reports, and guiding staff to achieve performance goals while staying current with relevant laws and policies.