Operations Supervisor (816110)

Equus; Perris (CA); On-site; USD 70,000 - 74,000; Full time

Job summary

Equus Workforce Solutions is seeking a Program Operations Manager to oversee project activities and ensure contractual obligations are met within welfare and workforce programs.

The role emphasizes leadership, process optimization, staff supervision, and collaboration with partners to drive compliant, high-performance operations.

Qualifications

• Related Bachelor's Degree or equivalent experience.
• Experience organizing, planning and developing program operations at supervisory level.
• Demonstrated customer service skills and leadership and HR management; Excel knowledge.

Responsibilities

• Oversee the project's programmatic activities and operations.
• Review, recommend, report and implement programs for contracts and compliance.
• Analyze processes to optimize performance.
• Define and set operational goals.
• Prioritize assignments and supervise staff as needed.
• Understand all technical aspects of operations units.
• Maintain knowledge of applicable welfare and workforce laws and policies.
• Maximize performance and productivity.
• Delegate staff responsibilities to meet performance standards; review staff performance.
• Facilitate partner meetings to ensure frequent communication.
• Coordinate training to ensure staff are properly trained.
• Develop and maintain standard operating procedures.
• Other duties as assigned.

Skills

Leadership

Interpersonal skills

Human resource management

Customer service

Excel knowledge

Education

Related Bachelor's Degree or equivalent experience

Job description

• Compensation: USD 70305 - USD 73840 - yearly

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Responsible for overseeing the project's programmatic activities and operations
• Reviews, recommends, reports and implements programs to ensure that the project meets contractual obligations and compliance issues
• Analyzes processes and procedures to optimize performance.
• Defines and sets operational goals
• Prioritizes assignments and adjusts or adapts service delivery as needed. May supervisor staff
• Understand all technical aspects of the operational units
• Maintain knowledge of applicable federal, state and local laws, regulations and policies related to welfare and workforce programs
• Maximize performance and productivity
• Direct/delegate staff responsibilities to meet and/or exceed performance standards. Review staff performance and recommend corrective actions as needed
• Facilitate meetings with partners to promote full, frequent communication
• Coordinate training activities to ensure that all operations staff are properly trained to implement project activities effectively
• Participate in development and maintenance of standard operating procedures - Other duties as assigned

Qualifications

• Related Bachelor's Degree from an accredited college or university or equivalent experience
• Experience organizing, planning and developing program operations at a supervisory level
• Demonstrated customer service skills Excellent leadership, interpersonal and human resource management skills. Excel knowledge.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.