Program Operations & Front Desk Assistant

Abbott House Youth Services; Mitchell (SD); On-site; USD 30,000 - 40,000; Full time

Job summary

Abbott House Youth Services in Mitchell, SD seeks a receptionist to provide reception and administrative support, ensuring effective communication and smooth daily operations for the agency.

You will be the primary contact for internal and external stakeholders, greet visitors, manage calls, assist with mail, filing, and document organization, and coordinate basic office tasks. This role requires a high school diploma and strong communication, organization, and confidentiality.

Qualifications

• High school diploma required; additional training in Office Administration or Computer Systems preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and maintain organization in a fast-paced environment.
• Proficiency in data entry, word processing, and office systems.
• Attention to detail and ability to maintain confidentiality.

Responsibilities

• Serve as receptionist by greeting visitors, answering calls, and directing inquiries to appropriate staff.
• Coordinate incoming and outgoing mail and assist with basic financial tracking (e.g., logging received payments).
• Provide administrative support, including filing, record maintenance, and document organization.
• Assist applicants, visitors, and stakeholders with general inquiries and forms, directing them to appropriate staff as needed.
• Provide administrative support across office functions, including backup for reception, mail handling, scheduling, coordination, and other assigned duties.
• Support client needs by assisting with procurement of personal items, transportation coordination, and communication with staff as needed.
• Perform other duties as assigned.

Skills

Communication

Data entry

Organization

Confidentiality

Office software

Education

High school diploma

Office administration training

Job description

Abbott House Youth Services in Mitchell, SD seeks a receptionist to provide reception and administrative support, ensuring effective communication and smooth daily operations for the agency.

You will be the primary contact for internal and external stakeholders, greet visitors, manage calls, assist with mail, filing, and document organization, and coordinate basic office tasks. This role requires a high school diploma and strong communication, organization, and confidentiality.