Program Operations Director – Interim Leadership

CCSCC; San Jose (CA); On-site; USD 73,000 - 86,000; Full time

Job summary

CCSCC in San Jose, CA is seeking a Director, Programs Support for on-site, full-time work. You will provide interim leadership, budget oversight, and cross-department collaboration during leadership transitions across community centers and related programs.

Responsibilities include onboarding, staffing reviews, contract coordination, and funding proposal support, with travel as needed. A Bachelor’s degree plus 5+ years of management experience in human services is required; Master’s preferred.

Qualifications

• Bachelor’s degree in public administration, social work, education, business administration, community development, or related field; Master’s degree preferred.
• At least five years of progressively responsible management or leadership experience in nonprofit, community-based, public-sector, or related human services.
• Experience managing program operations, budgets, grants or contracts, and staff.
• Experience with transitions, onboarding, or cross-department initiatives is a plus.
• Experience with family support, neighborhood-based services, or multi-site operations preferred.

Responsibilities

• Provide targeted operational assistance or interim oversight for assigned responsibilities during vacancies, absences, leadership transitions, or specific initiatives.
• Establish priorities, scope, expected results, timelines, and escalation procedures with the COO or designee.
• Assess staffing, service, contractual, and operational needs; recommend actions.
• Assist directors and managers with barriers and coordination needs within the assignment.
• Track actions and communicate progress, risks, and decisions requiring leadership attention.
• Organize onboarding and transition plans, materials, and handoffs to preserve knowledge.
• Develop budgets, forecasts, grants, and funder communications as assigned.
• Provide coaching and supervision to designated staff during leadership changes.
• Identify funding opportunities and prepare program descriptions and budgets for proposals.
• Maintain records and ensure compliance; escalate safety, personnel, financial, or contract concerns.

Skills

Operational assessment

Financial management

Communication

Collaboration

Multilingual (preferred)

Education

Bachelor’s degree in public administration / related field

Master’s degree preferred

Job description

CCSCC in San Jose, CA is seeking a Director, Programs Support for on-site, full-time work. You will provide interim leadership, budget oversight, and cross-department collaboration during leadership transitions across community centers and related programs.

Responsibilities include onboarding, staffing reviews, contract coordination, and funding proposal support, with travel as needed. A Bachelor’s degree plus 5+ years of management experience in human services is required; Master’s preferred.