Program Operations & CRM Systems Lead

Sandberg Goldberg Bernthal Family Foundation; San Francisco (CA); Hybrid; USD 140,000 - 155,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with a 4% employer match

Generous paid time off

Job summary

The Sandberg Goldberg Bernthal Family Foundation is seeking a Manager, Programs Operations in San Francisco. This role involves owning the CRM and operational systems that support Lean In's programs and partnerships.

Key responsibilities include managing workflows in HubSpot, responding to member queries, and ensuring data integrity. The position offers a hybrid work schedule, competitive salary, and opportunities for growth.

Qualifications

• 4-6 years in operations or systems-focused program roles owning CRM infrastructure.
• Expertise in HubSpot with experience in workflow automation and data integrity.
• Strong project management skills, able to manage multiple workstreams.

Responsibilities

• Own systems supporting partner and member operations.
• Manage community service inboxes and respond to member questions.
• Design and enforce data governance standards across systems.

Skills

CRM infrastructure ownership

HubSpot expertise

Project management

Automation tools experience

Strong communication

Tools

HubSpot

Zapier

Job description

The Sandberg Goldberg Bernthal Family Foundation is seeking a Manager, Programs Operations in San Francisco. This role involves owning the CRM and operational systems that support Lean In's programs and partnerships.

Key responsibilities include managing workflows in HubSpot, responding to member queries, and ensuring data integrity. The position offers a hybrid work schedule, competitive salary, and opportunities for growth.