Program Operations Coordinator: Data Center & Logistics

GXO Logistics, Inc.; Kansas City (MO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. is seeking a Program Operations Coordinator to support Data Center operations, ML hardware logistics, and core enablement functions. The role focuses on planning, deployment coordination, and process optimization to maximize uptime and minimize costs.

Responsibilities include SLA adherence, vendor and stakeholder coordination, and data-driven reporting. Requires a Bachelor's degree or equivalent plus 2 years in related fields; travel up to 75%.

Qualifications

• Bachelor's degree or equivalent related work or military experience.
• 2 years of experience in Data Center operations, ML hardware logistics, or supply chain.
• Project management experience and knowledge of the high-density server/rack vertical.
• Experience with Microsoft Office and DCIM/Inventory Management software.
• A highly organized and detail-oriented work style with a proactive and professional attitude.

Responsibilities

• Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner.
• Provide dedicated program management support, including deployment issue resolution, program performance monitoring, and adherence to Service Level Agreements (SLAs).
• Ensure maximum efficiency and optimization in rack integration and hardware movement to ensure attainment of operational success, efficiency, and quality goals.
• Properly monitor critical infrastructure shipments to ensure on-time accurate, and satisfactory deliveries; troubleshoot and resolve supply chain discrepancies as needed.
• Communicate with Engineering, Core Enablement functional workstream owners, and the management team to ensure achievement of technical deployment goals and objectives.
• Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives and long-range goals.
• Identify strategies to increase asset utilization from internal clients and/or to better manage existing rack space opportunities.
• Correctly enter data into the Data Center applicable applications/programs tools and maintain/generate required reports.
• Properly process, audit, and file various documentation related to Core Enablement activities.
• Support a Lean culture within the server staging and data center workflow.

Skills

Data Center operations

ML hardware logistics

Supply chain

Project management

Microsoft Office

DCIM/Inventory Management software

Organized/detail-oriented

Education

Bachelor's degree or equivalent

Tools

DCIM/Inventory Management software

Job description

GXO Logistics, Inc. is seeking a Program Operations Coordinator to support Data Center operations, ML hardware logistics, and core enablement functions. The role focuses on planning, deployment coordination, and process optimization to maximize uptime and minimize costs.

Responsibilities include SLA adherence, vendor and stakeholder coordination, and data-driven reporting. Requires a Bachelor's degree or equivalent plus 2 years in related fields; travel up to 75%.