Warehouse Program Operations Coordinator - 1st Shift

GXO Logistics, Inc; Council Bluffs (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Full health insurance (medical, dental and vision)

401(k) match

Life insurance

Disability benefits

Job summary

GXO Logistics, Inc in Council Bluffs, IA is seeking a Warehouse Program Operations Coordinator for 1st Shift. In this role, you will maximize computer uptime and oversee Core Enablement functions.

Key responsibilities include coordinating Data Center capacity and monitoring program performance. A Bachelor’s degree is required, along with at least two years of experience in similar fields. Competitive compensation and a full benefits package are offered.

Qualifications

• Bachelor's degree or equivalent related work or military experience.
• 2 years of experience in Data Center operations, ML hardware logistics, or supply chain.
• Excellent creative thinking and problem-solving skills.

Responsibilities

• Coordinate delivery of ML server/rack requirements to meet company standards.
• Monitor program performance and ensure adherence to SLAs.
• Communicate with stakeholders to achieve deployment goals.

Skills

2 years of experience in Data Center operations

Project management experience

Experience with Microsoft Office

Problem-solving skills

Education

Bachelor’s degree or equivalent related work or military experience

Tools

DCIM/Inventory Management software

Job description

Warehouse Program Operations Coordinator - 1st Shift

1st Shift, Monday - Friday, 8:00am - 5:00pm.

As the Program Operations Coordinator you will create and review procedures that maximize computer uptime while minimizing cost. In this role, you will also handle the experience and support the strategic direction for Core Enablement functions within the company.

Pay, benefits, and more.

Competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k) match, life insurance, disability and more.

What you’ll do on a typical day:

• Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner.
• Provide dedicated program management support, including deployment issue resolution, program performance monitoring, and adherence to Service Level Agreements (SLAs).
• Ensure maximum efficiency and optimization in rack integration and hardware movement to ensure attainment of operational success, efficiency, and quality goals.
• Properly monitor critical infrastructure shipments to ensure on-time accurate, and satisfactory deliveries; troubleshoot and resolve supply chain discrepancies as needed.
• Communicate with Engineering, Core Enablement functional workstream owners, and the management team to ensure achievement of technical deployment goals and objectives.
• Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives and long-range goals.
• Identify strategies to increase asset utilization from internal clients and/or to better manage existing rack space opportunities.
• Correctly enter data into the Data Center applicable applications/programs tools and maintain/generate required reports.
• Properly process, audit, and file various documentation related to Core Enablement activities.
• Support a Lean culture within the server staging and data center workflow.

Travel Requirements:

• Ability to travel up to 75% of the time.
• Must possess a REAL ID‑compliant driver's license or passport to comply with federal travel regulations.
• Familiarity and ability to comply with TSA security procedures.
• Ability to travel domestically via road, rail and air as required for the role and pursuant to Company travel and expense requirements.

What you need to succeed at GXO:

At a minimum, you’ll need:

• Bachelor’s degree or equivalent related work or military experience.

It’d be great if you also have:

• 2 years of experience in Data Center operations, ML hardware logistics, or supply chain.
• Project management experience and knowledge of the high-density server/rack vertical.
• Experience with Microsoft Office and DCIM/Inventory Management software.
• A highly organized and detail-oriented work style with a proactive and professional attitude.
• Excellent creative thinking and problem-solving skills; able to be conclusive, results‑oriented, and strategic in thinking regarding technical constraints.
• The ability to work with minimal supervision, maintain confidentiality when appropriate, produce accurate output, and meet deadlines.
• The ability to build and maintain effective, reciprocal work relationships within and outside of the company (specifically with Infrastructure teams).

This job requires the ability to:

• Lift objects of various shapes, sizes and weights.
• Stand, sit or walk for extended periods of time.
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel.
• Handle or manage tools or equipment.
• Tolerate hot or cold warehouse environments.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.