Program Monitor-LDH (My Choice Transition Coordinator)

State of Louisiana; Alexandria (LA); Remote; USD 52,000 - 78,000; Full time

Job summary

Louisiana Department of Health is seeking a My Choice Transition Coordinator to help individuals with serious mental illness transition from nursing facilities to community living. This work-from-home role focuses on person-centered assessment, service coordination, and intensive transition management across Louisiana.

The position calls for knowledge of long-term care delivery to older adults and/or people with disabilities.

Qualifications

• Five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
• Six years of full-time work experience in any field plus two years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
• Bachelor’s degree plus two years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
• An advanced degree or a Juris Doctorate plus one year of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.

Responsibilities

• Provides information regarding community transitions to nursing facility residents and their family or representatives.
• Performs standardized transition assessments and completes assessments required to determine level of care eligibility for OAAS HCBS services.
• Prepare individual transition plans and update them as needed.
• Obtain information from records, staff interviews, resident interviews, caregiver interviews, and observations to develop transition plans.
• Evaluates resident condition, preferences, needs, and housing to develop transition plan.
• Assists in locating housing and completing paperwork for housing and rental subsidies.
• Works with MMCOs and the Office of Behavioral Health to ensure appropriate behavioral health services are offered.
• Returns signed documents for linkage to SC agencies and community-based providers.
• Tracks cases to identify issues slowing transitions.
• Facilitates scheduled conference calls and meetings with transition team members.
• Provides technical assistance and troubleshooting on difficult cases to speed transitions.
• Conducts pre and post-transition visits with participants.
• Develops partnerships with Ombudsman staff, property managers, vendors, and community organizations.
• Maintains inventory of community resources and coordinates access to needed services at lowest cost.
• Identifies needed policy updates related to nursing facility transitions and collaborates with Medicaid and other offices.

Skills

Health program experience

Public health experience

Public relations experience

Social services experience

Administrative services experience

Education

Bachelor's degree + 2 years experience

Advanced degree or JD + 1 year experience

Job description

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

This position may be filled in the following parish(es): Rapides Parish

Make a Meaningful Difference—From Anywhere in Louisiana!

Join the My Choice Louisiana (MCL) team as a My Choice Transition Coordinator and help individuals with serious mental illness successfully transition from nursing facilities to living and thriving in their communities. This work-from-home position provides the opportunity to make a direct impact through person-centered assessment, coordination of essential services and supports, and intensive transition management. If you are passionate about empowering individuals, connecting people to resources, and helping create better outcomes for Louisiana residents, this is an opportunity to turn your skills into meaningful change!

• Five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• Six years of full-time work experience in any field plus two years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• A bachelor’s degree plus two years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• An advanced degree or a Juris Doctorate plus one year of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
• EXPERIENCE SUBSTITUTION:
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Provides information regarding community transitions to nursing facility residents and their family or representatives. Performs standardized transition assessments, and completes assessments required to determine level of care eligibility for OAAS HCBS services.
• Prepare individual transition plans. Update transition plans as needed. Obtain information from review of records, staff interviews, resident interviews, caregiver interviews, and personal observations in order to develop the transition plan.
• Evaluates the resident's condition, preferences and needs, their support system and housing (if available) to develop transition plan. Assists in locating housing and completing paperwork needed to apply for housing and/or rental subsidies.
• Works with MMCOs and the Office of Behavioral Health to ensure appropriate behavioral health services are offered/provided as needed.
• Returns signed documents for linkage to support coordination (SC) agencies and/or community-based providers. Assists in obtaining other documents as needed to accomplish transitions.
• Tracks cases in order to identify issues that may slow down/prevent transitions.
• Facilitates scheduled conference calls and meetings with transition team members.
• Provides technical assistance and troubleshooting on difficult cases in effort to speed/facilitate transitions. Conducts pre and post-transition visits with participant.
• Develop and maintain partnerships with Ombudsman staff, property managers, vendors, community organizations, and other professionals to support successful transitions.
• Maintain an inventory of community resources and coordinate access to needed services and products at the lowest available cost.
• Identify needed policy updates related to nursing facility transitions and collaborate with Medicaid and other program offices on transition initiatives.

Position-Specific Details:

Location: Office of Aging and Adult Services / AD DOJ MCL TRANSITIONS / Rapides Parish

Appointment Type:This position may be filled as aProbationary appointment

Cost Center: 3201027306

Position Number(s): 50543807

Preferred Experience:Position calls for knowledge of long-term care service delivery to older adults and/or people with disabilities.

Applicants with experience in any of the following areas are highly encouraged to apply - transition planning from nursing facilities; transition planning from ICDFs/DD; service delivery to persons with mental illness; experience with support coordination/case management; social services coordination; Medicaid or program office functions on the state or regional level; HCBS enrolled provider agency management.

Contact Information:

Debbie Parris-Thymes

[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non‑merit factor.