Program Monitor-LDH

Nunez Community College; Baton Rouge (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

The Louisiana Department of Health, Office of Behavioral Health (OBH), is seeking a motivated professional to join its Division of Health Plan Management in East Baton Rouge Parish. This role focuses on shaping and overseeing statewide Medicaid behavioral health programs and partnerships that expand access to quality, person-centered services.

Join a team driving data-informed decisions, strengthening healthcare systems, and advancing innovative initiatives that impact Louisiana residents over

Qualifications

• Five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
• Six years of full-time work experience in any field plus two years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
• A bachelor's degree plus two years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
• An advanced degree or a Juris Doctorate plus one year of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Responsibilities

• Support individuals residing in nursing facilities who are interested in transitioning to community-based living through outreach, non-clinical screenings, and person-centered transition planning.
• Advocate for individuals and coordinate with residents, families, support networks, and transition partners to develop discharge, wellness, and crisis plans that promote successful community integration.
• Provide direct peer support, individualized assistance, resource referrals, and advocacy to individuals participating in the My Choice Louisiana program before and up to 365 days following their transition.
• Supervise and oversee statewide Peer Support Specialists, including training, task assignments, performance monitoring, scheduling, time administration, and payroll coordination.
• Collaborate with OBH, OAAS, Medicaid Managed Care Organizations, providers, nursing facilities, and community partners to resolve transition barriers and support successful community placement.
• Monitor and maintain program data, documentation, and tracking systems; analyze statewide trends, identify service gaps, and recommend improvements to strengthen transition outcomes.
• Develop and implement policies, procedures, training, and community outreach initiatives to expand peer support services and enhance the statewide capacity for successful nursing facility transitions.

Job description

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

The Louisiana Department of Health, Office of Behavioral Health (OBH), is seeking a motivated professional to join its Division of Health Plan Management. This is an exciting opportunity to help shape and oversee statewide Medicaid behavioral health programs, managed care partnerships, and innovative initiatives that impact the lives of Louisiana residents. Join a team driving data-informed decisions, strengthening healthcare systems, and expanding access to quality, person-centered behavioral health services across Louisiana!

• Five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• Six years of full-time work experience in any field plus two years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• A bachelor's degree plus two years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• An advanced degree or a Juris Doctorate plus one year of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Support individuals residing in nursing facilities who are interested in transitioning to community-based living through outreach, non-clinical screenings, and person-centered transition planning.
• Advocate for individuals and coordinate with residents, families, support networks, and transition partners to develop discharge, wellness, and crisis plans that promote successful community integration.
• Provide direct peer support, individualized assistance, resource referrals, and advocacy to individuals participating in the My Choice Louisiana program before and up to 365 days following their transition.
• Supervise and oversee statewide Peer Support Specialists, including training, task assignments, performance monitoring, scheduling, time administration, and payroll coordination.
• Collaborate with OBH, OAAS, Medicaid Managed Care Organizations, providers, nursing facilities, and community partners to resolve transition barriers and support successful community placement.
• Monitor and maintain program data, documentation, and tracking systems; analyze statewide trends, identify service gaps, and recommend improvements to strengthen transition outcomes.
• Develop and implement policies, procedures, training, and community outreach initiatives to expand peer support services and enhance the statewide capacity for successful nursing facility transitions.

Position-Specific Details:

Location: Office of Behavioral Health / Health Plan - Quality Management / East Baton Rouge Parish

Appointment Type: This position may be filled as aProbationary appointment, Promotional appointment, or Detail to Special Duty

Cost Center: 3301010308

Position Number(s): 50634154

No Civil Service test score is required in order to be considered for this vacancy.

Contact Information:

Casey Hickman

[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818 Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non‑merit factor.