Program Manager 1-B-LDH (Data and Reporting Manager)

LDH-Office of Aging & Adult Services; Baton Rouge (LA); Presencial; USD 85.000 - 130.000; Jornada completa

Descripción de la vacante

The Louisiana Department of Health is seeking a Data, Reporting, and Research Manager to lead data analysis, performance reporting, and research efforts for Adult Protective Services and related programs in Louisiana. The role focuses on turning complex data into actionable insights to improve safety and well‑being for vulnerable adults statewide.

Responsibilities include producing reports, developing targets, and guiding quality improvement initiatives across OAAS and LDH leadership.

Formación

• Experience in developing, managing, or evaluating health or social service programs.
• Proven ability to analyze data and produce actionable reporting for agency decision‑makers.
• Strong oral and written communication across stakeholders.

Responsabilidades

• Manages production, extraction, analysis, and reporting of APS data to support operations and decisions.
• Develops reports, performance standards, targets, and decision‑support materials for multiple LDH programs.
• Identifies reporting needs and creates analyses and measures aligned with priorities.
• Implements analytical methods, quarterly/annual reports, and ad hoc analyses.
• Conducts demographic, performance, utilization, and qualitative analyses to improve programs.
• Uses SAS, Tableau, and data systems to extract, analyze, and evaluate outcomes.
• Provides supervision and guidance to staff and partners on quality improvement plans.

Conocimientos

Data analysis

SAS

Tableau

Performance reporting

Research methods

Educación

Bachelor's degree

Advanced degree / JD

Herramientas

SAS

Tableau

Descripción del empleo

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

Are you a data-driven professional ready to make a meaningful impact? Adult Protective Services (APS) is seeking a Data, Reporting, and Research Manager to lead critical data analysis, performance reporting, and research efforts that support the protection of vulnerable adults across Louisiana. This position offers the opportunity to transform complex data into actionable insights, guide program improvements, and support decisions that directly impact the safety and well-being of individuals statewide. If you have a passion for analytics, research, and using data to drive meaningful change, we encourage you to apply!

• Seven years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• Six years of full-time work experience in any field plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• A bachelor’s degree plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• An advanced degree or a Juris Doctorate plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
• EXPERIENCE SUBSTITUTION:
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Duties:

• Manages the production, extraction, analysis, and reporting of APS data to support program operations and agency decision-making.
• Develops reports, performance standards, targets, and decision-support materials for APS, OAAS, Medicaid, and LDH Executive Management.
• Identifies reporting needs and develops data analyses and reporting measures aligned with agency priorities and operational goals.
• Develops and enhances analytical methods, reporting formats, quarterly and annual reports, and ad hoc analyses.
• Conducts demographic, performance, utilization, statistical, quantitative, and qualitative analyses to support program planning and performance improvement.
• Utilizes SAS, Tableau, and other data systems to extract and analyze data, develop reports, and evaluate program performance and quality assurance outcomes.
• Provides direct supervision and technical guidance to the Program Monitor position and collaborates with agency staff to develop and implement quality improvement strategies and action plans.

Position-Specific Details:

Location: Office of Aging and Adult Services / Headquarters / East Baton Rouge Parish

Appointment Type: This position may be filled as aProbationary appointment or Promotional appointment

Cost Center: 3201030600

Position Number(s): 157557

Contact Information:

Casey Hickman

[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818 Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.