Program Mentor **Leavitt School of Health** -Health Sciences

Western Governors University; Dallas (TX); Remote; USD 56,000 - 85,000; Full time

Job summary

A leading university is seeking a Program Mentor for the Leavitt School of Health to provide support and guidance to students. This role involves fostering student success through innovative practices, maintaining a student-friendly schedule, and collaborating with university professionals. Candidates should have a Master's degree and experience in student support, with strong communication skills and a commitment to student success.

Qualifications

• At least 3 years of experience in student support or mentoring.
• Ability to work with diverse learner profiles.

Responsibilities

• Provide comprehensive support, coaching, and guidance to students.
• Monitor student progress and support those needing assistance.

Skills

Organizational Skills

Communication Skills

Customer Service

Education

Master’s Degree

Tools

Database Programs

Word Processing

Job description

Program Mentor Leavitt School of Health - Health Sciences

2 days ago - Be among the first 25 applicants

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Working for WGU gives you a role in helping students graduate and create a better tomorrow for themselves and their families.

The salary range for this position considers factors like skill sets, experience, licensure, and organizational needs. Typically, new hires are not at the top of the range, which is approximately:

• Grade: Faculty 504
• Pay Range: $56,600 - $84,900

Job Description

Essential Functions and Responsibilities:

• Act as a steward for WGU’s mission and strategic vision.
• Demonstrate a high level of commitment to student success through goal setting, outcomes, and documentation, including timely responses to emails and calls, and attention to urgent needs.
• Provide direct, comprehensive support, coaching, and guidance to assigned students.
• Maintain expertise within the program and pursue ongoing development activities.
• Foster student learning with innovative and motivational practices.
• Respond urgently to student needs and communicate professionally and respectfully.
• Maintain a student-friendly schedule, including outside hours to accommodate various needs.
• Monitor student progress and proactively support those needing assistance.
• Utilize technology platforms to support student academic progress.
• Collaborate with university professionals to promote a positive, student-focused environment.
• Exhibit WGU Leadership Principles consistently.
• Maintain knowledge within the assigned college.
• Perform other related duties as assigned.

Knowledge, Skills, and Abilities:

• Well organized, conscientious, and detail-oriented.
• Technologically competent: data entry, email, calendar, word processing, database programs.
• Exceptional customer service and communication skills.
• Strong interpersonal and written communication skills, with a friendly, persuasive style.

Job Qualifications:

Minimum Qualifications:

• Master’s or higher degree with applicable licenses or certifications.
• At least 3 years of experience in student support, mentoring, coaching, or instruction.
• Ability to work with diverse learner profiles.
• Availability to work a student-friendly schedule including evenings and weekends.

Preferred Qualifications:

• Experience with distance education students is preferred.
• Coaching certification (e.g., ICF ACC/PCC/MCC or similar).

Physical Requirements:

• Sitting at a desk and working on a computer for prolonged periods.
• Lifting up to 15 pounds occasionally.
• Primarily working from home within the continental U.S. and available to travel as needed.

Working Conditions:

Travel up to 25% as required.